Friends:
A while back we went to a presentation put on at our local Greentech dealer. Speaking was a rep from LG Chem and from SolarEdge. I asked the LG rep if there had been any production problems with the LG production line. He said with a straight face there were no problems and we should order now before they ran out. I pulled up a trade article on my phone about a shut down in the production line at LG Chem and we passed it around in the back of the room and sniggered. I am not saying all LG Chem reps are liars but this one sure was. I hope this behavior is not encouraged by LG Chem. Hearing a poor report on the recall is further evidence that LG Chem may not be a good company to buy product from. What is the overall sataisfaction level amongst this forum members with LG CHem? William Miller Miller Solar 17395 Oak Road, Atascadero, CA 93422 805-438-5600 www.millersolar.com CA Lic. 773985 *From:* RE-wrenches [mailto:[email protected]] *On Behalf Of *[email protected] *Sent:* Tuesday, May 11, 2021 4:51 AM *To:* 'RE-wrenches'; [email protected] *Subject:* Re: [RE-wrenches] LG Energy Solution Battery Recall I suspect that if you didn’t hear about it, you might not have any effected batteries. The recall has been disorganized. We had about 7 batteries under recall. LGC had some 3rd party outfit that was going to go to customer homes and do the swap-out and we said, “oh, no…we’ll replace the batteries for our customers thank you.” I still have three batteries with unconfirmed replacement. The shortage of old style Resu10 batteries means they must, in their own words, buy these batteries off the open market place to provide back to us and end consumers under recall. Crazy. Now I am a big fan of the LG Prime 16 so far. Nice looking package and just the right amount of storage. But the LG oversight of the recall could have been done better especially comms with installers that didn’t have recalls so they could allay fears of homeowners that might have read a headline and wondered if their battery was a safety hazard. Scot Arey Solar CenTex *From:* RE-wrenches <[email protected]> *On Behalf Of *Marco Mangelsdorf *Sent:* Monday, May 10, 2021 9:23 PM *To:* [email protected]; RE-wrenches <[email protected]> *Subject:* [RE-wrenches] LG Energy Solution Battery Recall Whoa...amazing that almost 1/2 year after the recall that I'm now just hearing about this. How has LGC been as far as responsive and easy to work with on this recall? marco On Monday, May 10, 2021, Dave Angelini Offgrid Solar <[email protected]> wrote: Wrenches, I testted the RESU 10 48V here for Schneider back in 2017. LG never really wanted to know the root cause of the failure and cancelled the use of XW with their battery. One of my Austrailian friends sent me this about the recall. In December last year, LG Energy Solution triggered a voluntary recall in the USA <https://www.cpsc.gov/Recalls/2020/lg-energy-solution-michigan-recalls-home-energy-storage-batteries-due-to-fire-hazard> after receiving five reports of fires resulting in minor property damage. These incidents were associated with LG Chem RESU 10H residential energy storage systems with specific serial numbers sold from January 2017 through March 2019. The recall involved around 1,800 battery systems. On Friday, a recall notice was posted on the Product Safety Australia web site for the following models with cells manufactured between March 2017 and September 2018 from certain production lots. - RESU7H_Type R - RESU10 - RESU10H Type-C - RESU10H_Type R - EM048063P3S4 - EM048126P3S7 *Dave Angelini Offgrid Solar* *"we go where powerlines don't"* *http://members.sti.net/offgridsolar/ <http://members.sti.net/offgridsolar/>* *e-mail [email protected] <[email protected]>* *text 209 813 0060*
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