I’m wondering how the firmware is updated?  USB or other?  I’ve looked on the 
website but I couldn’t find any instructions. 

Thx
Jay



> On Nov 12, 2020, at 7:58 PM, Jeff Clearwater <je...@villagepowerdesign.com> 
> wrote:
> 
>  Thanks Dustin for keeping us up to date on Sol-Arks feature progress.
> 
> While you are upgrading your firmware: :)
> 
> So an essential feature for off-grid with a generator is to be able to 
> program various SOC levels for generator start AND shuf-off after charge.  
> 90% is way too high for many sunny climes and other configurations.  Often 
> batteries need a boost in the wee morning hours - when they drop below the 
> preferred recharge point but that's only perhaps a few hours before the sun 
> comes up - So say you want to start a gen to charge a Lead-acid battery at 
> 50% or an LFP batter at 20% SOC but you only want to bring it through to the 
> next often or possibly sunny morning.  So you set it to run from 50% to 65% 
> (or from 20%-40% for LFP) - knowing that the morning sun will take it the 
> rest of the way.  90% would waste a ton of fuel in this scenario not too 
> mention unwanted noise and wear and tear on the genny.  Depending on the 
> clients use profile, the climate, and relative size of the array and battery 
> and gen, these figures could vary anywhere from 20% to 100%.  So it's 
> essential us off-grid installers have that flexibility.
> 
> Also I know that your TOU settings might cover this (though not in all modes 
> I believe) but another nice feature is to have 2 or 3 time periods with 
> different start and stop settings (Sunny Island does this nicely).  So if the 
> minimum SOC is reached in the evening you might as well bring it up to a 
> higher SOC for gen shut down as it needs to get through the entire night 
> whereas if that minimum SOC start trigger is met after 3 AM  it needs to only 
> bring it to a lower SOC as described above.
> 
> I'm loving the Sol-Ark product so far but it is obvious the software is a 
> work in progress - the architecture and thought behind it is an excellent 
> foundation - thanks for your work and openness for input to make it even 
> better.
> 
> Best,
> 
> Jeff
> 
> ~~~~~~~~~~~
> Jeff Clearwater
> Village Power Design
> linkedin 
> www.villagepowerdesign.com
> cell - 413-559-9763
> ~~~~~~~~~~~~~~~~~~~~~~~
> 
> 
> 
>> Dustin Douglas November 12, 2020 at 11:46 AM
>> Hi All,
>> 
>> First and foremost thank you for sharing your experiences the the Sol-Ark 
>> system. We try very hard to have different capabilities and add new features 
>> that make it flexible for the customer. The two-wire start is a feature 
>> however that we want to be seamless. In the instance where the customer is 
>> seeing the system shutdown once the generator shuts off has been addressed 
>> and fixed with a software update. With this update we are able to handle 
>> larger generators that tend to drift from 60hz. Please give our support team 
>> a call so that we can update the customer accordingly. We are also looking 
>> at adding more features including the ability exercise the generator in the 
>> near feature. 
>> 
>> Thank you and have a blessed day,
>> Dustin Douglas
>> Sol Ark Engineering Support
>> (972) 575-8875 x 108
>> www.sol-ark.com
>> 
>> 
>> ---- On Thu, 12 Nov 2020 08:08:51 -0600 Jay <jay.pe...@gmail.com> wrote ----
>> 
>> 
>> 
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>> Jay November 12, 2020 at 9:08 AM
>> Hi Bill
>> 
>> In the past I’ve had similar issues with generators/inverters. Usually a 
>> relay on the output power wires that opens( disconnects) when the stop 
>> signal is sent works as the frequency doesn’t slowly go down, it drops to 0 
>> instantly. 
>> I don’t know if it will fix your issue. 
>> 
>> Seems like solark needs to greatly improve their firmware. 
>> 
>> Jay
>> 
>> Peltz power. 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
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>> Bill Hennessy November 11, 2020 at 10:03 PM
>> Hi folks--We've also been disappointed with the Sol-Ark two-wire generator 
>> start. The unit starts at the charge set point, but the inverter will shut 
>> down for about a minute every time the generator stops running. After the 
>> minute wait, the inverter restarts and everything is fine. But it is 
>> aggravating for the homeowners to be left wondering in the dark.
>> 
>> Sol-Ark says that when the generator shuts off, the frequency drops out of 
>> the Sol-Ark range and causes the inverter shut down. 
>> They suggested we find a way to increase the generator speed to avoid the 
>> frequency drop at shutdown. This seems like a lame suggestion, since the 
>> generator has no idea of when the batteries will be satisfied--it only 
>> responds to the on/off signal from the Sol-Ark. I would think that the unit 
>> could be programmed to ignore the frequency drop when it sends the shut off 
>> signal to the generator. The system has an an Ecogen 15kW.
>> 
>> Not having an exercise function is also a miss. As mentioned below, the time 
>> of use can be used, but one has to go out and play with the programming to 
>> check the generator.
>> 
>> regards, bill
>> 
>> Bill Hennessy
>> Berks Solar, LLC
>> 371 Centennial Rd
>> Mertztown, PA 19539
>> 
>> o 610 682 4300
>> c 484 560 4666
>> NABCEP certified installer
>> PA contractor #44411
>> www.berkssolar.com
>> 
>> 
>> On Wednesday, November 11, 2020, 8:20:57 PM EST, Chris Sparadeo 
>> <sparadeo.ch...@gmail.com> wrote:
>> 
>> 
>> Thanks for the suggestion, Jay. 
>> 
>> Yes, the Sol-Ark has a very basic and limited AGS for 2 wire compatible gen 
>> sets. Gen start can be programmed with voltage or SOC, however gen stop is 
>> not a function that can not be readily programmed. Instead, the Sol-Ark is 
>> programmed to charge the battery bank to 90% of  the rated Ah capacity of 
>> the battery bank before turning off the generator. You can ultimately adjust 
>> this gen stop parameter to be based on a specific SOC or voltage, but I 
>> believe that doing so requires a call into tech support. The tech I spoke 
>> with updated a setting (having to do with a TOU parameter I believe) that 
>> was not accessible via the system interface. AGS  from Schnieder, Outback 
>> and even Magnum are less clunky, but I am hoping that Sol-Ark will 
>> eventually come out with new programming to remediate these minor but 
>> nevertheless, important issues
>> 
>> -Chris
>> 
>> On Wed, Nov 11, 2020 at 3:58 PM Jay <jay.pe...@gmail.com> wrote:
>> 
>> 
>> -- 
>> Chris Sparadeo
>> 
>> 
>> C_802-369-4458
>> H_802-728-3059
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