Yeah, it's like pulling teeth to get a response, much less an informed response. They told me to maintain NEMA 3R rating I need a full cover replacement. But no word on how to actually accomplish that (where to buy, how much, if available, etc.)
On Mon, Aug 10, 2020 at 8:13 PM Chris Sparadeo <sparadeo.ch...@gmail.com> wrote: > Jason, > > Yes the LCD displays can be swapped out. I had an issue with one earlier > this year on a SB6000US and SMA sent a replacement. Very easy to swap out. > Good luck with tech support. > > -Chris > > On Mon, Aug 10, 2020 at 7:20 PM Jason Szumlanski < > ja...@floridasolardesigngroup.com> wrote: > >> I'm zeroing in on an answer and will share when I get it. I sent an email >> at the recommendation of the first-line customer service rep. One person >> responded saying to call customer service (haha). A few minutes later >> another one said the cover needs to be replaced to maintain the NEMA >> 3R rating and gave me another email to get information on availability. >> >> >> >> >> On Mon, Aug 10, 2020 at 5:05 PM Jason Szumlanski < >> ja...@floridasolardesigngroup.com> wrote: >> >>> Does anyone know if the LCD displays can be replaced? I have a client >>> with three SB6000US and one SB3000US all manufactured in 2007 and all four >>> displays are shot. I'm not sure why it is so hard for SMA tech support to >>> give me a simple answer on this. I just had a mind-melting hour-long phone >>> call with them about this and the easiest currently-available replacement >>> for an out-of-warranty SB6000US. I failed to get a straight answer >>> on either question. >>> >>> Jason Szumlanski >>> Florida Solar Design Group >>> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> <https://mailtrack.io/trace/link/68983148bb9c65fa762d735b7abf03ac5456fecf?url=http%3A%2F%2Flists.re-wrenches.org%2Foptions.cgi%2Fre-wrenches-re-wrenches.org&userId=1613865&signature=671d7e31c120b6b5> >> >> List-Archive: >> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org >> <https://mailtrack.io/trace/link/6f6b0e9df28367ef54e461a609d68f21c62e5172?url=http%3A%2F%2Flists.re-wrenches.org%2Fpipermail%2Fre-wrenches-re-wrenches.org&userId=1613865&signature=05c07b4ef11d941f> >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm >> <https://mailtrack.io/trace/link/7ed42c5f0db2cee3db1d242aeb1879cbfdd290c4?url=http%3A%2F%2Fwww.re-wrenches.org%2Fetiquette.htm&userId=1613865&signature=bd00b06641f11d1d> >> >> Check out or update participant bios: >> www.members.re-wrenches.org >> <https://mailtrack.io/trace/link/09a6cc5efbee5f705898774ccd2bc14ace873e4e?url=http%3A%2F%2Fwww.members.re-wrenches.org&userId=1613865&signature=a33f94cf33e92829> >> >> -- > Chris Sparadeo > > > C_802-369-4458 > H_802-728-3059 > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > <https://mailtrack.io/trace/link/eeb03d5ff8253fc6111ac205fbe66c2299a668c2?url=http%3A%2F%2Flists.re-wrenches.org%2Foptions.cgi%2Fre-wrenches-re-wrenches.org&userId=1613865&signature=1b2523976dd33238> > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > <https://mailtrack.io/trace/link/0c938e266b262890411e45f3d11baebfdd076140?url=http%3A%2F%2Flists.re-wrenches.org%2Fpipermail%2Fre-wrenches-re-wrenches.org&userId=1613865&signature=5f70e51fbd978f43> > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > <https://mailtrack.io/trace/link/4a0cda458e50ca6857ecd609ffbc691dd0c3f473?url=http%3A%2F%2Fwww.re-wrenches.org%2Fetiquette.htm&userId=1613865&signature=1476f20968e8e7fb> > > Check out or update participant bios: > www.members.re-wrenches.org > <https://mailtrack.io/trace/link/91e13cb48ce10bc1d92d770a8e80f6c56b342482?url=http%3A%2F%2Fwww.members.re-wrenches.org&userId=1613865&signature=b2d4ebcaf444d828> > >
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