A few questions that might flush out the problem: 1. Can you observe the system on-site when the generator first starts?
2. Does the AC in light flash and then go solid? 3. Is there any charging when the AC in first goes solid, even if briefly? 4. What input mode is the AC port that generator connected set to? Suggest in almost all cases Generator. Don’t suggest Support. 5. What is the system type setting? 6. Is the battery amp hours set correctly? 7. Does the system charge from PV? 8. Have you tried disconnecting the PV and discharging the battery array and then charging from generator? 9. Did you check the Radian charger AC limit? 10. Is the generator type set to AC? 11. All other generator input settings verified? 12. Tried resetting equipment to factory and reprogramming manually step by step? 13. Max charger kW set correctly? 14. Gen AC input limit set correctly? Wm Miller Solar 17395 Oak Road, Atascadero, CA 93422 805-438-5600 www.millersolar.com CA Lic. 773985 Quote of the month: “As they age, batteries transition from energy storage devices to energy consuming devices.“ W. Miller *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On Behalf Of *Jerry Shafer *Sent:* Saturday, August 3, 2019 4:52 PM *To:* RE-wrenches *Subject:* Re: [RE-wrenches] Pass-through state Dual FXR system Mac Is this site on Optics, what is the state of charge when the genny turns on. Did you use the outback white paper to set up the system with the BPE Batteries, this might be helpful. Jerry Jerry On Sat, Aug 3, 2019, 2:35 PM Mac Lewis <maclew...@gmail.com> wrote: Hi Wrenches, I've got an issue that I'm remotely trying to troubleshoot but I must be missing something. Specs: Off-grid Dual Outback FXR 3648s recently installed FM100, with about 4k of solar 2 x 16 kWh Blue Ion Batteries, installed this past week Kohler 14 generator Outback Mate 3s The issue is that the FXR inverters aren't charging the batteries when the generator is running, they are just passing the power through to the loads. I have verified that AC Input is in "Use" not "Drop" when generator is running, I have disabled all of the advanced charging (ie Global charge, float coordination, auto-charge termination and auto grid-tie control) . I have told it to "start bulk" both remotely and through the owner on site. I have done a reboot multiple times of the whole system as well as the Mate 3s. I even had the owner try a factory reset and firmware update on the Mate 3s. The firmware was successfully updated and it appears the factory reset on the mate. Nothing has changed how it behaves with the generator, generator just follows the load and no AC charging takes place. Oddly, this was working fine when we left, we had topped the batteries off with the generator. Any ideas what I might be missing? Thanks for your suggestions -- Mac Lewis "Yo solo sé que no sé nada." *-Sócrates* _______________________________________________ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out or update participant bios: www.members.re-wrenches.org
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