Dana, 

We continue to have this issue across the majority of SMA and Tigo
systems.  Many sites go months or years with no issues, then a nuisance
trip.  Sites with just SMA are fine.  SMA/Tigo seem entirely
disinterested in acknowledging an issue. 

One SMA tech did tell us the new -41 inverters have a new AFCI protocol
that may resolve the issue.  We have largely moved on to Solaredge due
to the severe AFCI problems and I have not yet installed a -41.   

Matt 

On 2019-08-01 14:27, Dana Brandt wrote:

> Hi everyone, 
> 
> We're experiencing a large number of nuisance AFCI trips on -40 inverters 
> with Tigo. Both SMA and Tigo claim there are no compatibility issues and that 
> our experience is unique and others aren't having this problem. Are the rest 
> of you still having issues with this?  
> 
> Thanks,  
> 
> Dana
> 
> Dana Brandt 
> 
> d...@ecotechsolar.com
> 360.318.7646 x700
> www.ecotechsolar.com [1] 
> 
> On Tue, May 8, 2018 at 12:15 PM Blake Gleason <bl...@sunlightandpower.com> 
> wrote: 
> Hi Matt -  A couple of years ago, I worked extensively with an inverter 
> manufacturer (sorry I can't name) who was seeing a lot of arc-fault nuisance 
> tripping on systems with Tigo.  They had some fancy test equipment and did a 
> bunch of analysis and found that Tigo was creating a lot of noise on the DC 
> circuits, and that noise would look like DC arc fault noise in many 
> situations.  I don't know whether Tigo has made improvements or not, but I 
> wouldn't be surprised if the -40 is sensitive to the Tigo noise.  If you can 
> talk to the right person at SMA (I don't know who that would be these days), 
> you might ask them about whether they have evaluated the -40 arc detection 
> for compatibility with Tigo; if not, maybe they could.  I suspect it's 
> partially a matter of an evolving and imperfect set of standards.  Probably 
> both the inverter and the maximizer meet their respective noise standards, 
> but there is still a problem when you put them together. 
> 
> Best, 
> Blake 
> 
> On Tue, May 8, 2018 at 9:42 AM, Matt Partymiller 
> <m...@solar-energy-solutions.com> wrote:
> Wrenches,
> 
> I recall seeing some past threads about SMA arc fault issues but am
> curious if others are using SMA -40 inverters extensively and NOT seeing
> intermittent arc faults?  If so, I would be curious what your DC
> installation practices look like?  Are you ensuring that homerun ends use
> connectors identical to your module manufacturer?  Are you crimping any DC
> transitions? Perhaps using insulated lugs for DC transitions? What type of
> conduit are you using for DC wiring? Are you using ferrules where you
> terminate in the inverter?  Any other tips or suggestions are also
> welcome.
> 
> At the moment arc faults for the SMA -40 inverters seem to be our main
> service ticket at this time (surpassing Enphase replacements and
> surpassing prior-model SMA arc fault issues).  The arc fault errors are
> particularly prevalent on systems with Tigo optimizers installed though we
> have occurrences on pretty much every -40 unit.  System meantime between
> failure seems to be unpredictable but somewhere between 2-180 days.  There
> does seem to be some correlation between systems with shading and Tigos
> and prevalence of arc faults.  Shutting off arc fault seems to be the only
> true solution which is obviously undesirable.
> 
> SMA has us update firmware and has had us shutoff Optitrac neither of
> which resolve the issue.  They also ask us to check wiring connections
> which almost never yields results (though we have found a squirrel or two
> which makes one grateful that the arc fault function exists).
> 
> Thanks for any advice,
> 
> Matt
> 
> Matthew Partymiller
> Solar Energy Solutions LLC
> (877) 312-7456
> m...@solar-energy-solutions.com
> 
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