Ray: Upgrading firmware on inverters and Mates requires either a board swap for inverters or a trip to the factory for a standard Mate. Only the Mate3 can be field upgraded.
Then, if you have mixed inverter firmware, there can be unintended consequences. For example, we upgraded a fourth inverter because of a failure. We were told to make it the master. When we did, the gen would disconnect after 20 minutes. We changed it back to a slave and problem resolved. In our society, the price for added features is added frustration. William > On Nov 12, 2016, at 8:32 AM, Ray Walters <r...@solarray.com> wrote: > > I second uprading all firmware on all devices. I had a recent FXR install > that was dropping one of the inverters (and its leg) whenever the system > tried to sell. Latest firmware cured the issues. > The industry is moving from us being electricians to becoming computer techs. > Retirement looks better each day. > R.Ray Walters > CTO, Solarray, Inc > Nabcep Certified PV Installer, > Licensed Master Electrician > Solar Design Engineer > 303 505-8760 >> On 11/12/2016 6:08 AM, Wayne Irwin wrote: >> Very strange that all the programming is scrambled. >> >> Recently we had a FXR system which had been working fine for nearly six >> months come up with an incompatibility error with the slave inverter even >> though the firmware was the most recent and the same for both inverters. >> After several failed attempts to re-upgrade the inverter firmware, we took a >> shot at upgrading the Mate 3 firmware which did work. We then again tried >> the inverters and it worked. System is now working again (for now) and the >> programming is all still valid. >> >> >> >> Wayne Irwin, >> President >> License #CVC56695 >> State Licensed Solar Contractor >> Pure Energy Solar International Inc. >> wa...@pureenergysolar.com >> http://PureEnergySolar.com >> http://SolarChargingStation.net >> 352 377-6527 Office >> 352 336-3299 Fax >> >> >> The Sun Is Always Shining! >> >> The content of this message is Pure Energy Solar Confidential. If you are >> not the intended recipient and have received this message in error, any use >> or distribution is prohibited. Please notify me immediately by reply e-mail >> and delete this message from your computer system. Thank you. >> >> >> >> From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> on behalf of >> William Miller <will...@millersolar.com> >> Sent: Thursday, November 10, 2016 11:26 PM >> To: RE-wrenches >> Subject: Re: [RE-wrenches] Outback Programming Ghost >> >> Ray: >> >> I have no reason to believe anyone has been meddling. No one knows the >> password. It does look like some serious glitch. >> >> William >> >> On Nov 10, 2016, at 6:25 PM, Ray Walters <r...@solarray.com> wrote: >> >>> It almost sounds like someone got in there and tried to reprogram stuff >>> themselves. Have you installed the proper anti-Gremlin devices? >>> R.Ray Walters >>> CTO, Solarray, Inc >>> Nabcep Certified PV Installer, >>> Licensed Master Electrician >>> Solar Design Engineer >>> 303 505-8760 >>>> On 11/10/2016 12:34 PM, William Miller wrote: >>>> Colleagues: >>>> >>>> I maintain an off-grid, 8 stack FX Outback system with 3 charge >>>> controllers. The system has been on line for about 6 years. It got >>>> upgraded about 7 months ago with 2 Mate3s. >>>> >>>> About a week ago the system shutdown, leaving the customer without power. >>>> A maintenance worker started a generator and power was restored. I did >>>> not hear about the situation for several days. >>>> >>>> A maintenance supervisor was dispatched yesterday to work with me over the >>>> telephone to see if we could restart the system. The system would only >>>> run if the inverter output breakers were all off. >>>> >>>> I examined the system via Optics. I was very surprised to see that the >>>> system programming was absolutely scrambled. This was so much so that >>>> even the stacking settings were wrong. For example, inverter 2 was set as >>>> a Master, which we all know will crash any system. Other settings were >>>> also found with very random values. >>>> >>>> This system was running prior to last Friday, so the stacking at least >>>> must have been right prior to the outage. I am >>>> completely mystified as to how this could have happened. >>>> >>>> I am in conversation with Outback who is taking this seriously. I have >>>> not heard back from them yet but I am curious if anyone else has >>>> experienced this or anything similar. I'd like to broaden my knowledge on >>>> this situation to enhance my understanding and to share any findings with >>>> the group. >>>> >>>> Thank you in advance for any input. >>>> >>>> William Miller >>>> >>>> >>>> _______________________________________________ >>>> List sponsored by Redwood Alliance >>>> >>>> List Address: RE-wrenches@lists.re-wrenches.org >>>> >>>> Change listserver email address & settings: >>>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >>>> >>>> List-Archive: >>>> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >>>> >>>> List rules & etiquette: >>>> www.re-wrenches.org/etiquette.htm >>>> >>>> Check out or update participant bios: >>>> www.members.re-wrenches.org >>>> >>> _______________________________________________ >>> List sponsored by Redwood Alliance >>> >>> List Address: RE-wrenches@lists.re-wrenches.org >>> >>> Change listserver email address & settings: >>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >>> >>> List-Archive: >>> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >>> >>> List rules & etiquette: >>> www.re-wrenches.org/etiquette.htm >>> >>> Check out or update participant bios: >>> www.members.re-wrenches.org >> >> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> List-Archive: >> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> www.members.re-wrenches.org >> > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org >
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