Ray: I have no reason to believe anyone has been meddling. No one knows the password. It does look like some serious glitch.
William > On Nov 10, 2016, at 6:25 PM, Ray Walters <r...@solarray.com> wrote: > > It almost sounds like someone got in there and tried to reprogram stuff > themselves. Have you installed the proper anti-Gremlin devices? > R.Ray Walters > CTO, Solarray, Inc > Nabcep Certified PV Installer, > Licensed Master Electrician > Solar Design Engineer > 303 505-8760 >> On 11/10/2016 12:34 PM, William Miller wrote: >> Colleagues: >> >> I maintain an off-grid, 8 stack FX Outback system with 3 charge controllers. >> The system has been on line for about 6 years. It got upgraded about 7 >> months ago with 2 Mate3s. >> >> About a week ago the system shutdown, leaving the customer without power. A >> maintenance worker started a generator and power was restored. I did not >> hear about the situation for several days. >> >> A maintenance supervisor was dispatched yesterday to work with me over the >> telephone to see if we could restart the system. The system would only run >> if the inverter output breakers were all off. >> >> I examined the system via Optics. I was very surprised to see >> that the system programming was absolutely scrambled. This was so much so >> that even the stacking settings were wrong. For example, inverter 2 was set >> as a Master, which we all know will crash any system. Other settings were >> also found with very random values. >> >> This system was running prior to last Friday, so the stacking at least must >> have been right prior to the outage. I am completely mystified as to how >> this could have happened. >> >> I am in conversation with Outback who is taking this seriously. I have not >> heard back from them yet but I am curious if anyone else has experienced >> this or anything similar. I'd like to broaden my knowledge on this >> situation to enhance my understanding and to share any findings with the >> group. >> >> Thank you in advance for any input. >> >> William Miller >> >> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> List-Archive: >> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html >> >> List rules & etiquette: >> www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> www.members.re-wrenches.org >> > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org >
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