Fronius is like Sears tools. The warranty is good but you have to use it all 
the time. 500% failure rate on Fronius for us. We use only SMA. The TL-22 
series has great features. So far it is reliable. SMAs grid tie tech support is 
good. Less impressed with island support. 

William Miller


> On Jun 15, 2016, at 2:26 PM, scot.a...@solarcentex.com wrote:
> 
> Fronius has been wonderful and as you say, they are prompt.
> 
> More importantly, they have a tech team one can reach quite quickly.
> 
> Strongly recommend the company and its product line.
> 
> Howard "Scot" Arey
> Solar CenTex
> 254-300-1228
> 
> Sent from Outlook Mobile
> 
> 
> 
> On Wed, Jun 15, 2016 at 3:30 PM -0500, "Sky Sims" 
> <s...@ecologicalsystems.biz> wrote:
> 
>> Just found out the hard way that Solectria (now Yaskawa?) doesn't do service 
>> call reimbursement or cover downtime of their product during the warranty 
>> period. They promised the world when I was in the inverter selection process 
>> but once they get the equipment out the door apparently down time and the 
>> site visits spent fixing their product is their customers problem.  
>> We're thinking about switching inverter brands, which inverters have the 
>> best reimbursement policies right now? 
>> My experience has been:
>> SMA pay's $150 per inverter per truck roll(although it can be difficult 
>> collecting from them). 
>> ABB pays $150 (although it can be difficult to collecting from them)
>> Schneider Electric pays $150 (they've been really quick to pay anytime there 
>> is an issue)
>> Fronius pays $250 (they’ve been really quick to pay anytime there is an 
>> issue)
>> 
>> That's my list right now and when it comes to reimbursing installers for 
>> problems with their equipment during the warranty period Fronius looks like 
>> the big winner right now with Schneider coming in a close second.
>> 
>> My two cents,
>> Sky Sims
>> Ecological Systems
>> 
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