The TR is a classic example of what I call 3C. Cheap Chinese Crap. If Xantrex had any ethics at all they would have killed that line and refunded everyone's dough years ago. Bob-O
On Apr 30, 2013, at 3:44 PM, Kent Osterberg wrote: Ray, I've got a customer that has the same problem with a dual TR inverter system. When we first complained, Xantrex promised they were working on a fix. That never materialized and now the TR is out of production. It's a lousy product and customer service has been the same. A few months ago, I was asked to participate in a survey regarding Xantrex products and service. My responses must have got someone's attention because I got a follow-up call about the survey. There never has been a follow-up to correct this customer's problem inverter. Kent Osterberg Blue Mountain Solar, Inc. www.bluemountainsolar.com t: 541-568-4882 On 4/30/2013 3:19 PM, Ray Walters wrote: > Hi Folks: > > I just finished up another ugly rewire project for a customer that had > another"installer" put in a Xantrex TR inverter. > We fixed numerous wiring issues, including neutral bonded to ground in 7 > different places! > The issue we're having now though, is that the TR inverter output voltage > fluctuates when running CF lighting, and the refrigerator. > You can literally see the lights cycling brighter and dimmer, and hear the > compressor on the fridge running up and down in frequency. Xantrex/ Schneider > Tech support said that: > A) The TR doesn't do well with CF lighting, and that we should switch to all > incandescent........ hmmmm. > B) We should set the search watts to zero (which I already did) > C) We need to increase the loads on the TR, as it doesn't regulate output > voltage and frequency very well at lower loads........ 2nd big hmmmmm. > > I knew there was a reason I quit installing Xantrex inverters about 5 years > ago, but I couldn't recall the details. Now its all coming back to my > feeble, aging brain. So aside from switching out the inverter , (which I > just installed on a beautiful Midnite E-Panel) does anybody have any cures > for our ills? How would LED lighting behave? Should I throw a capacitor > across the output? or perhaps I should just retire early and sail around the > Caribbean? (I can afford a canoe/ no sail......) > > As always, thanks in advance for this wonderful technical (and emotional) > support group, > _______________________________________________ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org _______________________________________________ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Change email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
