Hi all, I am not sure Michael will let this one pass, but with all the problems we seem to have at times, I thought it was worth mentioning... We are currently working out of the country, in the Caribbean, in a very isolated, off grid location. Our distributor (this name will beheld for the "RE Bitching" List) sent us a wrongly configured quad stack (Flex1000) which took less than 60 seconds to fry one of the inverters due to AC feedback. I was in the middle of checking the stacking configuration when the DC breaker to one of the inverters tripped. Needless to say, the inverter never came back to life. OutBack techs did an amazing job, getting me replacement boards in ONE DAY (with NO HELP from the distributor, despite my asking them to fix their mistake). It might just have been luck, but the OutBack techs created that luck in a situation that could have cost me many thousands of dollars. I just think they deserve some recognition for it. A big shout out to Jorge and Kurt at OutBack!! I owe you guys many cuba libre's....)
Daryl DeJoy NABCEP Certified PV installer Penobscot Solar Design www.penobscotsolar.com _______________________________________________ List sponsored by Home Power magazine List Address: RE-wrenches@lists.re-wrenches.org Options & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: www.re-wrenches.org/etiquette.htm Check out participant bios: www.members.re-wrenches.org
