We see defective KC-120's almost weekly on RV systems and Kyocera has
been great in handling the claims. FYI, you do not need to wait for
the modules to fail to warranty them. The labor reimbursement needs to
be applied for and approved prior to replacing the modules. For
information, contact Amie.Ebert AT kyocera DOT com.
Larry Crutcher
Starlight Solar Power Systems
www.starlightsolar.com
la...@starlightsolar.com
Office - 928-342-9103
Cell - 928-941-1660
On Jun 12, 2010, at 2:14 AM, Nick Soleil wrote:
Kyocera replaced 296 KC-120s for our customer and paid us more than
1$ per watt for the labor to swap em'
Nick Soleil
From: Joel Davidson <joel.david...@sbcglobal.net>
To: RE-wrenches <re-wrenches@lists.re-wrenches.org>
Sent: Thu, June 10, 2010 7:12:32 PM
Subject: [RE-wrenches] Warranty replacement (was Astopower 120
failure)
Our customer, an engineer in San Diego, self-installed 28 KC120
modules in 2002. May 25, 2010, he reported that the array output
stopped. The same day I emailed him that his test results indicated
that the problem was bad cell interconnects, that Kyocera knew of
the problem, did not recall the modules, but instead was replacing
reported bad modules, and gave him some Kyocera email addresses. The
next day someone from Kyocera emailed our customer. June 9 the
replacement modules arrived. I don't know if he received
remanufactured modules.
Joel Davidson
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