Yes. We were told this after selling a 12K RES to a client last year. A few months later we were advised to tell our client to never mention that it would be used in a off-grid situation after he had purchased the unit. It sure put us in a weird spot. Although I protested, explaining that the application was made known to the distributer before purchase, he claimed there was nothing he could do. I have since avoided Kohler for a variety of reasons, but this being quite a big one. It has been a real bummer. I was never given a real reason for this.
Jay Pozner Nunatak Alternative Energy Solutions Crested Butte, CO nunatakene...@gmail.com (970) 349-3432 On Fri, Mar 26, 2010 at 9:21 AM, scott and tracey <gentle...@air-pipe.com>wrote: > > > Yesterday, our Kohler rep told us that Kohler has officially declared > that it will not honor its warranty for any 10ERG or RES installed in an > off-grid location. Historically we've sold these models into the > off-grid market and Kohler has honored the warranty. > > Has anyone else had such a definitive statement delivered? > > Scott > Backwoods Solar > Sandpoint, ID > > _______________________________________________ > List sponsored by Home Power magazine > > List Address: RE-wrenches@lists.re-wrenches.org > > Options & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out participant bios: > www.members.re-wrenches.org > > > _______________________________________________ > List sponsored by Home Power magazine > > List Address: RE-wrenches@lists.re-wrenches.org > > Options & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out participant bios: > www.members.re-wrenches.org > >
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