Gruesome. It's a curious thing that this situation hasn't been taken
care of yet, especially considering the competition from various
quarters. In one of my problem cases, one of our dealers did an install
of a quad-stack, with a pretty big PV array, and an existing MQ 25 kW
Diesel genset. This thing would work fine when running through the
program manually, but left on it's own would screw up randomly.
Randomness is a difficult thing to pin down (unless you happen to be
into quantum physics!).
Once again, the Sunny Island is a very interesting option.
Matt
The Office of Tom Duffy wrote:
Matt:
I have had the same experience with 2 Mates going bad on the Gen
start. I just replaced them with new ones and sent the little buggers
back to OutBack for a transfusion.
We have been slowly transitioning away from OutBack products in
general for most applications, except for the situations where they
are the only "perfect fit."
Tom Duffy
The Solar Biz
*From:* re-wrenches-boun...@lists.re-wrenches.org
[mailto:re-wrenches-boun...@lists.re-wrenches.org] *On Behalf Of *Matt
Tritt
*Sent:* Monday, December 22, 2008 12:20 PM
*To:* RE-wrenches
*Subject:* Re: [RE-wrenches] mate issues AND MORE ISSUES
Actually you aren't the /only /two! I have had very similar problems
with at least three OB systems in the last year or so. In every case,
everything seemed to work perfectly when I was there, but within 2 or
3 days there would be a call saying that the generator wasn't coming
on (always in the middle of the night). One owner would start pushing
buttons willy-nilly, so it all had to be reprogrammed every visit.
This problem has cuased a lot of irritation and at least one lawsuit
involving a dealer - who now won't attempt ANY off-grid work at all.
Surely this is just a software problem that could be rectified without
majorly re-work of the Mate?
Matt T
Tump wrote:
Hey Jay, guess what I did yesterday in a Fu**(&& Blizzard! Yup that's right
went to "fix" the gen no start feature on the OB.
I reset the settings in the mate repoled it last week for the same issue, up
in hopes that it might turn on the gen BEFORE shutting down.NO error lights
gen will start NO problem in Man on or at the shed.
HELLO OUTBACK YOU OUT THERE??????
Would someone at OUTBACK let Chris out of the dog house, so he can respond &
we can hear how Jay & I are the only folks that seem to be having these
issues with the OB product line.
-----Original Message-----
From: re-wrenches-boun...@lists.re-wrenches.org
[mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf Of jay peltz
Sent: Saturday, December 20, 2008 1:10 PM
To: RE-wrenches
Subject: [RE-wrenches] mate issues
Hi Tump,
So just got a call from a customer.
Mate not auto starting the generator.
Mate set to auto.
Will start manually.
Time and date are perfect.
Volts got to 1.5v under 2 minute start and no start.
Getting frustrating.
jay
peltz power
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