Leah,

Colorado Springs doesn't have anything in the way of a Rivish shop, so I 
thought I'd share my non-mechanical approach that may be helpful.

First, standard things like brakes and derailluers are no big deal. Any 
bike shop can handle them, though they may scoff at friction shifting and 
non-disk brakes. In my experience, every shop I've taken my Hunqapillar to 
appreciates the bike but fails to understand why I ride such old fashioned 
tech. I've gotten comments like "Wow! They don't make them like THAT 
anymore." (Reply: "They do: at Rivendell" -- response: speechless); "You 
ride THIS on single track?" "Absolutely." Speechless with a head shake.

So, the more you can know about how your bike works, the better off you 
will be. The good news is that "old tech" is fairly simple tech -- hence 
part of its appeal. It's easy to understand the concepts of how it works 
even if you're not comfortable fixing it.

Brake and derailure/chain issues are very standard, and my well be covered 
as part of a upper end tuneup. I'd simply call around and get pricing and 
what the service includes. That alone will tell you a lot about each shop 
you call.

As you've likely seen, when I have a specific issue, I tap into the 
fantastic folks on this list to get a better understanding of if it 
requires a shop or is something simple I can do. It sounds like you may 
well be nearing the point I hit, where it's time for a new chain (or at 
least a cable tension adjustment) and brake pads. Let us know how it goes!

With abandon,
Patrick

On Monday, November 11, 2013 12:42:55 PM UTC-7, LeahFoy wrote:
>
> We moved to Vegas a few months back, and I'm at a loss as to where I 
> should take my Betty Foy for service. I don't know how to fix my bike - I 
> just ride it. Lately my gears seem to be grinding, regardless of my coaxing 
> my Silver Shifters this way and that. Also, I think my brakes could use 
> some work. I've had the bike 11 months and am coming up on a thousand 
> miles, so maybe it's time. Recommendations? I don't want to wheel my Riv 
> into some carbon fiber racy place that will not understand me and my bike...
> Thanks!
> Leah

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