Oops I meant to say, that if anything is defective or misshipped or 
whatever we will replace as usual at our cost. If you're returning it, 
please do so for store credit.

On Saturday, June 1, 2013 11:14:35 AM UTC-7, Dave Rivbike wrote:
>
> Hi Everyone, 
>
> Dave here, reporting from the road in the SF popup store so this will be 
> my only post today. 
>
> Returning or cancelling an order technically cancels you from the contest. 
> That was in the rules, at least. But of course if you return it after June 
> 3rd, what can we do, tell you you didn't win? Or redo the raffle with your 
> ticket omitted?  You know the usual story: we need to raise money, we put 
> on these offers to get cashflow. So if you return your order, we lose the 
> sale and everyone who placed a big order and didn't win would feel like 
> returning that too, then where are we? That's why we put the no 
> cancels/returns clause in there.  If you need to return something, like a 
> wrong size or defective or the usual "our fault" stuff, please return it 
> for store credit, in the spirit of the raffle, and we'll keep you in the 
> running. Just get store credit and we're square. Ok? If we get a huge 
> number of returns after the winner is announced... lesson learned. I doubt 
> that though. We have good customers.  Questions? email me d...@rivbike.com
>
> We'll announce it June 3rd on the blug if the winner is okay with the 
> publicity.
>
> The backorder clause was for backorders placed before the contest started. 
> After that, you're in!
>
> If there are any questions or concerns please email me directly 
> d...@rivbike.com and I'll get back to you from my phone. Rest assured 
> that anything we do will be in the interest of fairness to everyone. 
> Basically, you're in. 
>
> Good luck to everyone out there and wish us luck on our opening day in SF 
> today. Also Jared's birthday. Will's is tomorrow. 
>
> Dave
> On Friday, May 31, 2013 4:03:37 PM UTC-7, Anne Paulson wrote:
>>
>> I put in an order over the weekend. I bought some tires and some other 
>> stuff, and decided to check out the MUSA knickers. I carefully made sure 
>> that I was over the limit even if the knickers were going back-- which they 
>> are. I'm sure those knickers are fine, but they will not be joining my 
>> wardrobe.
>>
>> I thought the raffle was only for a Betty? I've already planned what I'll 
>> do with it when I win ;) The raffle is insanely clever, because I'm sure a 
>> lot of us are planning what we'd do with our new bike. We sort of already 
>> feel like we own it... and then when we don't win, we might decide that we 
>> need to own that bike anyway.
>>
>>
>> On Fri, May 31, 2013 at 3:16 PM, Ryan <ryte...@mts.net> wrote:
>>
>>> Not to dis Campy but decided to swap out my older Campy SR seatposts for 
>>> Nitto S-83 2-bolts on my Rivs because I did have the rails on one of my 
>>> B-17's break on my X0-1 (which had a  27.0 mm 96 vintage Campy record 
>>> diameter and this is the bike I generally commute to work on. Fortunately 
>>> no injury to me..so that is a good thing). 
>>>  
>>> So ordered  2 27.2 mm  S-83's and added $10  to 1 of Riv's charities to 
>>> bump my order to > $200....but I didn't have any caffeine in my system this 
>>> am , so  I accidentally ordered 26.8 mm instead.My partner phoned me at 
>>> work and pointed this out, but we couldn't change the order. I phoned Riv 
>>> long  distance and  spoke to Rich who  very kindly changed my order to the 
>>> correct 27.2 mm (Doh:)). I'm sure they're crazy busy today getting ready 
>>> for the pop-up event tomorrow  , and doubtless processing a blizzard of 
>>> >$200 orders.
>>>  
>>> So, out of curiosity, did you enter this raffle, and if you did, what 
>>> did y'all order and which bike would you pick if you won?
>>>  
>>> I'm thinking the Betty...at my mature age, a step through would be a 
>>> useful addition to the stable
>>>  
>>> Good luck:)
>>>
>>> -- 
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>>>  
>>>  
>>>
>>
>>
>>
>> -- 
>> -- Anne Paulson
>>
>> My hovercraft is full of eels 
>>
>

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