I'm not sure how the automatic head is supposed to work given the picture on 
the box.
You need something to push the pin on the valve down to let air in - in 
either presta or schraeder mode.

I have the HPX classic and you can see here there is a pointy-thing inside 
the valve head that pushes the pin down:
http://www.zefal.com/SITE/BASES/NOTICE/document/noticeDirectReversible.gif

Maybe the pointy thing in the automatic version is fixed inside the pump 
head, and you need to push it down further as Eric N suggests...?

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