Leah I'm sorry if "defective" implied "unsafe". I meant the stem does not meet it's design and hence is defective. The Nitto design of the nut and shelf interface has a small of margin of error, since the hex nut has short flats.
I do NOT think the stem is unsafe to ride since you used a wrench on the bolt to obtain adequate clamp force, and the creak is not present. If it was on my bike, I would use it and if the creak started again, place a star washer under the bolt to prevent loosening. The creak is your 'clamp too loose' indicator. Alternatively, contact and RBW and see what if this covered by their return policy. John Hawrylak Woodstown NJ > > -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rbw-owners-bunch/30de7ab3-d244-4da4-a44b-f5b71d1d90cco%40googlegroups.com.