On Thu, Feb 4, 2010 at 12:00, Brad Gantt <brdg...@gmail.com> wrote:
> I will admit that I simply do not understand the sentiment that
> TCO is an "offense". I believe that word choice is inflammatory and
> honestly insulting to the designers and builders of these bicycles. I
> also admit that I cannot understand the heated reaction to Grant's
> post. As always, we have options when we purchase bicycles. If a
> particular builder is committing an "offense" by designing bicycles
> the way they believe best, perhaps we should look elsewhere.

Sorry, I used the word "offense" and didn't mean it to be inflammatory
- I mean it in the same sense that I would use the word "offensive" to
describe a lingering bad odor in a room I just entered. I consider TCO
an annoyance, and fairly mild, but it would annoy me on a continuing
basis if I had to deal with it.

And I agree, all customers should consider how important TCO is to
them when selecting a bike. That's why I wanted this perspective given
proper consideration by Grant and others in the business of designing
bikes for customers!

I've read many reports over the years of people falling from their
bikes because of TCO. It hasn't happened to me, but I wouldn't want to
tell anyone that the thing that made them fall over was purely user
error and not an attribute of bicycle design.

Further, I submit that the heated reaction you perceive was
essentially begged for by Grant's comment, and he knew it was coming,
and we gave it to him. And he probably did regret it in the morning,
as he said he would. And I think I've now said all I have to say on
this stimulating topic.

Thanks,

James Black

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