that's Riv for you....really good about customer service as always...glad that worked out for you
On Tuesday, January 31, 2017 at 2:31:42 PM UTC-6, John G. wrote: > > UPDATE: Talked to Riv, and they said sometimes they get a 27 seat tube > from Waterford. They immediately sent me the correct seatpost for free > (without me even getting a chance to reply). > > Really awesome service, as always! > > On Tuesday, January 31, 2017 at 11:02:05 AM UTC-5, John G. wrote: >> >> Thanks. I'm contacting Rivendell. Here's what's strange: it turns out >> that the S83 seatpost on my Hunq (which I bought complete from Rivendell) >> is a 26.8! I'm really hoping a 27.2 will fit. >> >> On Monday, January 30, 2017 at 7:17:53 PM UTC-5, Tim wrote: >>> >>> John, I would go back to Bill's excellent questions because, in a >>> private email back and forth, he helped me solve the exact same issue with >>> my Hunqapillar. If the Atlantis could have ever had a slightly smaller seat >>> post installed and then the bolt tightened, the correct size will not fit. >>> That was the issue with my Hunq. And he is right, it can be fixed fairly >>> easily. If you bought it new, then yes, call Riv. Grant explained to me >>> that sometimes a cheaper seat post will not have the exact right diameter >>> that it is advertised at. I would doubt that's the case with the Nitto S83, >>> but you could put some calipers to it just to be sure. After Bill did some >>> 'splaining to me, I came to understand that the chances of the seat tube >>> being the incorrect diameter are very small, so my guess is his paint >>> theory, the burr theory or the overtightened theory. Definitely not the >>> grassy knoll theory, though. >> >> -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.
