Agreed. I won't ship anything via USPS anymore. A few months back, they 
managed to loose three out of four of my packages within the space of three 
weeks. The first two were from Amazon and they refunded my money. But the 
third was from a small mail order shop who wouldn't (and likely couldn't 
afford to) refund the order and suggested I call USPS. I've submitted 
forms, talked with them on the phone, sent tons of emails with the tracking 
number. Nothing. 75 dollars down the drain.

I don't think this is really Riv's fault. I've found they always pack and 
ship promptly (though my stuff has usually come via UPS). And in the end, 
I'd prefer a nine day wait and have it actually get to me than a 25% chance 
of it showing up in three.

Eric

On Thursday, June 23, 2016 at 6:42:54 PM UTC-4, Zed Martinez wrote:
>
> I work for a company that does internet and mail-order. We don't use USPS 
> for much of anything unless the customer signs off on it because even when 
> you have a tracking and guarantee they're not worth much if the package 
> gets lost or delayed, and delayed packages are much more the norm than not 
> when we do use them. UPS and FedEx cost more, but their tracking works and 
> they have much more accountability when something goes wrong. If Riv's 
> experience has been similar in the least I don't blame them for choosing 
> safe but expensive, I'd do the same thing.
>
> On Thursday, June 23, 2016 at 6:22:49 PM UTC-4, Belopsky wrote:
>>
>> Ordered gloves, ferrules, a couple washers..
>>
>> $9 for surepost.
>>
>> And estimate delivery? July 1st. Ridiculous, right?
>>
>> All of those items would fit into a flat rate envelope and be here in 3 
>> days vis USPS.
>>
>> Grant, hope you and others are listening.
>>
>>
>> Thoughts everyone?
>>
>

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