Patrick, Yes, that statement does sound a bit contradictory in retrospect. Let me clarify. Jim asked me if I "expected monetary consideration, or credit or something specific." With regard to those specific expectations I truly had none. In other words, I didn't expect Rivendell to give me money or credit for the problem. However, I DID have expectations for the quality. Let me offer the only thing I could relate it to.
I collect guitars, both electric and acoustic of generally high end quality (Olson, vintage Fender, Andrew White, etc.). Occasionally, I will have a guitar completely taken apart, stripped, sanded and refinished or repainted. I would guess (and this is only a guess) that the time to do this to a guitar and the time to do a bike might be similar. There are many components to disassemble on both and a good deal of prep work, not to mention the actual painting and then reassembly. I've payed amounts of money for a guitar that were similar to what I was paying to have the Rivendell repainted. On the guitars I know firsthand that I can go over it with a loupe and not find one single flaw. I assumed (admittedly poorly) that the same would hold true for a bike that I payed to have repainted. That didn't happen and I was simply surprised. I'm not really disappointed in the paint job; I was just surprised a little by and by Rivendell's reaction (or my perception that they didn't seem upset or surprised by my statements regarding the work). You're perfectly correct in saying that being a novice isn't an excuse. I'm a 38 year old med student and father of two very young daughters and I simply let my schedule dictate a lack of research. I should have asked more questions about the paint job I was paying for. Lesson learned and I stand corrected. Thank you for your time and response. - Will On Nov 5, 3:26 pm, Patrick in VT <psh...@drm.com> wrote: > On Nov 5, 3:05 pm, "William F. House" <williamfho...@gmail.com> wrote:> I > truly didn't have any expectations. I payed for something, got > > something less than what I thought it would be .. . . > > that's a little contradictory, no? > > sounds like you definitely had expectations, and I'm not sure it's > fair to be too critical of rivendell in these circumstances. > > caveat emptor, dude. being a novice isn't an excuse. if you didn't > know, or know to ask, then i'm not sure what you expected (or didn't > expect?). --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To post to this group, send email to rbw-owners-bunch@googlegroups.com To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en -~----------~----~----~----~------~----~------~--~---
