I sent my 1L and 1.5L bottles to them, and they credited me $50 toward a new purchase. Unfortunately that doesn't cover a direct replacement in those sizes, so I instead picked up the double walled stainless steel 1L thermos. That was $40, and there was nothing available for the extra $10 credit. The thermos hasn't arrived yet, and it's been a couple weeks since I ordered it. I presume it'll come, but it's not exactly a quick turn around.
I used the 1.5L bottle daily, so needed something immediately and purchased a KK 40oz. container. The KK new sport-top 2 is supposed to be pretty cool FWIW. DE On Sun, Oct 11, 2009 at 3:01 PM, JoelMatthews <joelmatth...@mac.com> wrote: > > Guess I should have returned my Sigg to Rivendell instead of to the > Sigg address. Just got back from a week bike tour and found still no > news whatsoever from Sigg. And yes, I had forwarded a request for > update before leaving. I hope Sigg at least got the bottle to recycle > the aluminum. Probably just stick with the Wall Bike bottles I used > on this trip. > > On Sep 20, 10:31 pm, R Gonet <richard.go...@earthlink.net> wrote: > > On Sep 20, 9:06 pm, Tim McNamara <tim...@bitstream.net> wrote: > > > > > > > > > > > > > On Sep 20, 2009, at 10:40 AM, R Gonet wrote: > > > > > >> Again, think about Rivendell having to deal with a recall on one of > > > >> their products. They'd have to assign some of their limited staff > to > > > >> deal with that but would still be doing business as usual. > > > >> Everything would be slower- new order fulfillment as well as > > > >> processing the recall. All the RBW folks would (hopefully) > > > >> understand this- because Rivendell is not a faceless corporation to > > > >> us- and cut them some slack. We should do the same with Sigg. > > > > > > Companies like RBW, Sigg, Patagonia, and others trade on their > > > > reputation for quality, reliability, and integrity to earn our trust. > > > > When I buy a no-name product made in China, I know I'm taking my > > > > chances. When I pay a premium to buy a product from one of the > > > > aforesaid companies, I rely on their reputation to deliver a quality > > > > product. I'm not overly concerned about BPA but when a company > > > > employs deceptive practices, I think they don't deserve any slack. > > > > > Richard, you're obviously tweaked about this and we're not going to > > > agree. Since this isn't a Riv topic, maybe it should be left off of > > > the mailing list. > > > > Tim: > > I agree. We've beaten this horse to death. We should be out riding > > instead. > > Richard. > > > -- Cheers, David Redlands, CA "Bicycling is a big part of the future. It has to be. There is something wrong with a society that drives a car to workout in a gym." ~Bill Nye, scientist guy --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To post to this group, send email to rbw-owners-bunch@googlegroups.com To unsubscribe from this group, send email to rbw-owners-bunch+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en -~----------~----~----~----~------~----~------~--~---
