Are the users on their side getting any error messages, returned email,
timeout, etc?
Do you know what their DNS servers are, could be a DNS issue?
Do you have any devices in front of your server?
On 5/22/2019 3:24 AM, Chandran Manikandan wrote:
Hi Eric,
I have checked in logs of above mentioned, its not reaching our
server. I told sender to check their server administrator if they
blocked our server IP.
But they said it was no issue on their side.
So how do i resolve this?
The sender side is not supporting us instead the user pushing me to
check my server.
I have keep on checked my server logs maillog, smtp,spamdyke, there is
no domain or ip address or user email.
Please advise.
On Thu, May 16, 2019 at 9:26 PM Eric's mail <[email protected]
<mailto:[email protected]>> wrote:
Is the email hitting the SMTP server? Check in
/var/log/qmail/smtp/current to see if connection is being made.
Also check in /var/log/maillog for spamdyke issues.
Do you have any devices in front of your mail server?
Get Outlook for Android <https://aka.ms/ghei36>
On Thu, May 16, 2019 at 5:49 AM -0600, "Chandran Manikandan"
<[email protected] <mailto:[email protected]>> wrote:
Hi Folks,
We are facing one issue with our email server.
Whenever emails sent from sender to our domain it's not
getting to our mailbox.
I have added sender email and domain into my server
whitelist_ip, senders,rdns file in spamdyke folder.
They are getting below message when they sent to our domain.
4.4.2 Bad connection Timed out
5.7.7 Delivery Expired(Message too old) timeout.
I am running pdns-recursor service and configured nameserver
127.0.0.1 in /etc/resolv.conf
I am facing this issue from this sender only.
Could any one help me.
--
*Thanks,*
*Manikandan.C*
*System Administrator*
--
*Thanks,*
*Manikandan.C*
*System Administrator*
