[EMAIL PROTECTED] wrote:
i gateway customer outbound mail through the AV/AS proxy. customer
reported this morning that he sent an approximately 5 megabyte message
out to a couple of dozen associates. he's been getting complaints now
that some have received the message six, seven, eight times over. i
checked the queue on the pop/imap/webmail server, and there was his
message. the logs have dozens of the error message, as the server
keeps trying to send the message which it apparently thinks didn't go
through.
deferral:
Connected_to_64.42.88.20_but_connection_died._Possible_duplicate!_(#4.4.2)/
What is 64.42.88.20 - is that your Qmail-Scanner server? Or is that
reported on your Qmail-Scanner server delivering to someone else?
I'm going to assume it is the Q-S server, in which case what could be
happening is that your AV/SA components are taking too long to finish
processing that 5M message (too long normally means >20 minutes) and so
the SMTP client drops the connection and retries. However, some minutes
later the AV/whatever finishes processing the first one and delivers it
- but by then there's another attempt happening, etc, etc.
There are some checks to stop that happening, so ensure you are running
Q-S 1.25 and check the qmail-queue.log file to find out where exactly
all the delay is occurring.
Then fix that.
--
Cheers
Jason Haar
Information Security Manager, Trimble Navigation Ltd.
Phone: +64 3 9635 377 Fax: +64 3 9635 417
PGP Fingerprint: 7A2E 0407 C9A6 CAF6 2B9F 8422 C063 5EBB FE1D 66D1
-------------------------------------------------------
SF.Net email is sponsored by: Discover Easy Linux Migration Strategies
from IBM. Find simple to follow Roadmaps, straightforward articles,
informative Webcasts and more! Get everything you need to get up to
speed, fast. http://ads.osdn.com/?ad_id=7477&alloc_id=16492&op=click
_______________________________________________
Qmail-scanner-general mailing list
Qmail-scanner-general@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/qmail-scanner-general
