You should be able to take ownership of the directory you cannot delete as an administrator. Once you have done that you should be able to move forward with deleting those. I think the prior install attempts might have botched something and that directory is not removed.
On Mon, Jan 27, 2014 at 5:13 PM, Rob Reynolds <r...@puppetlabs.com> wrote: > Can you blow away the C:/ProgramData/PuppetLabs directory and try the > install again? > > > On Mon, Jan 27, 2014 at 12:01 PM, Josh D <joshuadavid...@gmail.com> wrote: > >> >> >> On Monday, January 27, 2014 10:34:36 AM UTC-7, Rob Reynolds wrote: >>> >>> Josh, >>> Can you try something for me? With the install, can you add the >>> following to it? >>> >>> msiexec /qn /i themsilocation.msi PUPPET_AGENT_STARTUP_MODE=Manual >>> >>> And tell me if it installs okay? >>> >>> >> Yep, one step ahead of you. We were able to install by changing the >> startup mode to manual. Attempting to start the service post install, >> resulted in: Error 1053: The service did not respond to the start or >> control request in a timely fashion. >> >> There wasn't anything helpful in event viewer so we moved on to starting >> the agent manually. The pertinent portion of the output from puppet agent >> --test --debug --verbose is below: >> >> Error: Could not set 'directory' on ensure: Permission denied - >> C:/ProgramData/P >> uppetLabs/puppet/var/state/graphs >> Error: Could not set 'directory' on ensure: Permission denied - >> C:/ProgramData/P >> uppetLabs/puppet/var/state/graphs >> Wrapped exception: >> Permission denied - C:/ProgramData/PuppetLabs/puppet/var/state/graphs >> Error: /File[C:/ProgramData/PuppetLabs/puppet/var/state/graphs]/ensure: >> change f >> rom absent to directory failed: Could not set 'directory' on ensure: >> Permission >> denied - C:/ProgramData/PuppetLabs/puppet/var/state/graphs >> [0;36mDebug: /File >> [C:/ProgramData/PuppetLabs/puppet/var/state/graphs]: Nothing to manage: >> no ensure and the resource doesn't exist [0m >> [0;36mDebug: Finishing transaction 38297820 [0m >> Error: Could not prepare for execution: Got 3 failure(s) while >> initializing: Cou >> ld not set 'directory' on ensure: Permission denied - >> C:/ProgramData/PuppetLabs/ >> puppet/var/state/graphs; Could not set 'directory' on ensure: Permission >> denied >> - C:/ProgramData/PuppetLabs/puppet/var/state/graphs >> Wrapped exception: >> Permission denied - C:/ProgramData/PuppetLabs/puppet/var/state/graphs; >> change fr >> om absent to directory failed: Could not set 'directory' on ensure: >> Permission d >> enied - C:/ProgramData/PuppetLabs/puppet/var/state/graphs >> >> >> So I hopped into the PuppetLabs directory and started looking at >> permissions. Everything is good up to >> C:/ProgramData/PuppetLabs/puppet/var. Meaning the Administrators group has >> full control and can make modifications. That is required for running >> puppet agent manually outside of the service. Every directory under >> C:/ProgramData/PuppetLabs/puppet/var is good *except* for >> C:/ProgramData/PuppetLabs/puppet/var/state. That directory appears to have >> been created by the service (system account) and does not have any >> permissions for "Administrators" set. I attempted to alter the >> permissions, but I just get access denied even with an admin account. >> >> So in summary, the service times out for reasons unknown. Running puppet >> agent manually fails because Administrators cannot modify anything under >> C:/ProgramData/PuppetLabs/puppet/var/state >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Puppet Users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to puppet-users+unsubscr...@googlegroups.com. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/puppet-users/73b52441-e66d-4661-bf1b-fc3737ec4912%40googlegroups.com >> . >> >> For more options, visit https://groups.google.com/groups/opt_out. >> > > > > -- > Rob Reynolds > Developer, Puppet Labs > > Join us at PuppetConf 2014, September 23-24 in San Francisco - > http://bit.ly/pupconf14 > Register now and save 40%! Offer expires January 31st. > -- Rob Reynolds Developer, Puppet Labs Join us at PuppetConf 2014, September 23-24 in San Francisco - http://bit.ly/pupconf14 Register now and save 40%! Offer expires January 31st. -- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to puppet-users+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/puppet-users/CAMJiBK7qeRGug2DYoDvTZ%2Bi_K6mnVHryj0Z_2eRTn2bRc2Ra_A%40mail.gmail.com. For more options, visit https://groups.google.com/groups/opt_out.
