Some of my users are having difficulty installing the Puppet client on their 64-bit Widows machines. The installation will get get to the point where everything is installed and it attempts to start the service. The service fails (see relevant information from install log from /l*v below) and then the installer rolls back. I've tried various ways of launching the installer, had different users attempt to install on the problem machines, etc but always wind up with the same error. The accounts in question have permission to start/stop services. Any ideas?
StartServices: Service: Puppet Agent MSI (s) (88:6C) [09:29:47:321]: Note: 1: 2205 2: 3: Error MSI (s) (88:6C) [09:29:47:321]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1920 Error 1920. Service 'Puppet Agent' (puppet) failed to start. Verify that you have sufficient privileges to start system services. MSI (s) (88:20) [09:29:57:739]: I/O on thread 7856 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:739]: I/O on thread 8588 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:739]: I/O on thread 7504 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:739]: I/O on thread 9268 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:739]: I/O on thread 6048 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:739]: I/O on thread 4460 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:739]: I/O on thread 7356 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:739]: I/O on thread 8800 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:739]: I/O on thread 8316 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:739]: I/O on thread 8436 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:739]: I/O on thread 4716 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:740]: I/O on thread 6840 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:740]: I/O on thread 10224 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:740]: I/O on thread 8248 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:740]: I/O on thread 4944 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:740]: I/O on thread 2860 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:740]: I/O on thread 9484 could not be cancelled. Error: 1168 MSI (s) (88:20) [09:29:57:740]: I/O on thread 8116 could not be cancelled. Error: 1168 MSI (s) (88:6C) [09:29:57:740]: Note: 1: 2205 2: 3: Error MSI (s) (88:6C) [09:29:57:740]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 MSI (s) (88:6C) [09:29:57:740]: Product: Puppet -- Error 1920. Service 'Puppet Agent' (puppet) failed to start. Verify that you have sufficient privileges to start system services. MSI (s) (88:6C) [09:29:57:742]: Note: 1: 2205 2: 3: Error MSI (s) (88:6C) [09:29:57:742]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1602 Are you sure you want to cancel? Action ended 9:29:59: InstallFinalize. Return value 3. -- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to puppet-users+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/puppet-users/90b581a2-53f0-4c98-a463-dbe296345161%40googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
