Hi. others will more than likely chime in here. But i still think it’s an I O 
issue. I’ve had sessions like this. What I had to do is change the I O of every 
track to my regular I O configuration. So as I’m mixing in the box mostly all 
my track outputs had to be set to output 1,2. It gets tricky if they’ve signed 
tracks to busses and then busses are set to some other output that they had set 
up. But if this is the problem, it should be fixable. Short of that, I don’t 
know. Slau and others probably have more suggestions. Good luck
Steve


> On 23 Oct 2020, at 1:02 pm, Dammie Onafeko <[email protected]> wrote:
> 
> Hi guys:
> 
> A great evening to you all. I've come again. Today, my colleague with
> whom I interned sent me a session containing three different audio
> from a conducted interview. I opened the session, hit play, but I
> couldn't hear anything. Immediately, I went to Setup and checked my
> playback. There, I changed the output to my Scarlet. Afterward, I
> still couldn't hear anything. A friend said to check the I/O and set
> the output to default, which I did, but to no avail. I've turned the
> system on and off, and still the situation remains the same. What do I
> do to hear these audio files and get on working on them? Please help!
> Your time and effort will be greatly appreciated. Thanks!
> 
> Warm regards,
> 
> Dammie
> 
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