Ah, thanks for that addition. Indeed, "to" is handled in a special way
here:
https://github.com/prometheus/alertmanager/blob/f59460bfd4bf883ca66f4391e7094c0c1794d158/notify/email/email.go#LL230C28-L230C28

Which makes sense given that in SMTP, there's always separate "RCPT TO:
<...>" lines (which I guess this translates into) before the body of the
email that contains the headers.

On Fri, Jan 20, 2023 at 2:34 PM Julien Pivotto <[email protected]>
wrote:

> To send an email with a CC: in alertmanager, it is not sufficient to add a
> CC: header.
>
> receivers:
> - name: my-receiver
>   email_configs:
>   - to: '[email protected]'
>     headers:
>       subject: 'my subject'
>       CC: '[email protected]'
>
> You also need to add the CC: address to the to: field and explicitely add
> a to: field.
>
> receivers:
> - name: my-receiver
>   email_configs:
>   - to: '[email protected],[email protected]'
>     headers:
>       subject: 'my subject'
>       To: '[email protected]'
>       CC: '[email protected]'
>
> To send a mail in BCC:, overwrite the To: header and add the BCC addresses
> to the to: field:
>
> receivers:
> - name: my-receiver
>   email_configs:
>   - to: '[email protected],[email protected]'
>     headers:
>       subject: 'my subject'
>       To: '[email protected]'
>
> On 20 Jan 14:28, Julius Volz wrote:
> > Hi Prashant,
> >
> > Looking at the email implementation in Alertmanager, "to" should be
> treated
> > exactly as "cc" internally (just optionally supplied through a dedicated
> > YAML field). It's just another header:
> >
> https://github.com/prometheus/alertmanager/blob/f59460bfd4bf883ca66f4391e7094c0c1794d158/notify/email/email.go#L53-L70
> >
> > So I would be surprised if the problem is in Alertmanager itself, rather
> > than something in the email pipeline after it.
> >
> > Kind regards,
> > Julius
> >
> > On Fri, Jan 20, 2023 at 1:38 PM Prashant Singh <[email protected]
> >
> > wrote:
> >
> > > Dear team,
> > >
> > > prometheus alertmanager CC is not working even as add TO_ and CC_ .
> > >
> > > TO:  it is working
> > > CC: it is not working.
> > >
> > >
> > > - name: 'MoniDashboard'
> > >   email_configs:
> > >   - send_resolved: true
> > >     to: 'vinoth.sundaram
> > >     headers:
> > >       cc: 'PrashantKumar.Singh1'
> > >     require_tls: no
> > >
> > > thanks
> > > Prashant
> > >
> > > --
> > > You received this message because you are subscribed to the Google
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> > > To unsubscribe from this group and stop receiving emails from it, send
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> > > email to [email protected].
> > > To view this discussion on the web visit
> > >
> https://groups.google.com/d/msgid/prometheus-users/9987573c-ed69-4fb2-94aa-4c37870c540dn%40googlegroups.com
> > > <
> https://groups.google.com/d/msgid/prometheus-users/9987573c-ed69-4fb2-94aa-4c37870c540dn%40googlegroups.com?utm_medium=email&utm_source=footer
> >
> > > .
> > >
> >
> >
> > --
> > Julius Volz
> > PromLabs - promlabs.com
> >
> > --
> > You received this message because you are subscribed to the Google
> Groups "Prometheus Users" group.
> > To unsubscribe from this group and stop receiving emails from it, send
> an email to [email protected].
> > To view this discussion on the web visit
> https://groups.google.com/d/msgid/prometheus-users/CAObpH5wv7WVme5ysp720Cj815fJdwATria-%2B0yDW0sG46_82XA%40mail.gmail.com
> .
>
> --
> Julien Pivotto
> @roidelapluie
>


-- 
Julius Volz
PromLabs - promlabs.com

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