Ah - don't get me started with AlienWare!

I bought one a while ago, an Area-51 m15X. And, it has for the most part
TOTALLY SUCKED! Support was even Worse. I sent it back to them not Once
but TWICE already. The last time - with a HUGE list of problems -
including the fact that chunks of plastic off the top around the back
hinges broke off. 1st one side - then about 6 months later - the same
problem over the hinge on the other side. 

I sent it back to them the 2nd time - with SHIT loads of problems - and
all they did was replace the entire top - with supposedly better
construction around the hinges - and then proceeded to wipe the whole
laptop HD and re-install the OS. That REALLY pissed me off. Yeah - I
pretty much had most all of my data backed up before sending it to them
- but, I had failed to transfer OFF of the HD my 3D SW license. 

The thing is - I had all these stability issues - and they figured a
re-install of the OS (the Shitty Vista that was initially installed)
would fix the problems. But, it did NOT. I complained more - and
demanded that I should get my money back - or they should exchange it
for a DELL - since Alienware is owned by DELL. They claimed they aren't
that closely related to DELL (which I say is BS - since they now have
Alienware PC/Laptops in the DEL catalogs) - and also claimed the laptop
too old - so they won't give me my money back! They just say - if
there's more problems - send it back to them for REPAIRS! Which, of
course - is BS - since they don't really repair the stuff right!

SO - my suggestion - in NO WAY Should you put money down on an
Alienware. I did, initially - cause I thought they looked good - and are
SUPPOSED to be top notch machines for Gamers and Content creators
(myself being a 3D CG artist guy on the side). But, I was duped! Many
say - once they were bought by DELL - that they totally went downhill...

-K-


-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Alan Bourke
Sent: Sunday, April 25, 2010 4:55 AM


On Sun, 25 Apr 2010 04:13 -0400, "MB Software Solutions,LLC"
<[email protected]> wrote:

> Only reason I'd like to have a desktop yet is for kick-ass gaming.  I 
> don't think the laptops offer as good a gaming experience.  (Yes, I do

> like to play sometimes when not working!)

Some of them are getting up there, like the Alienware m17x. But you'll
need your chequebook.
-- 
  Alan Bourke
  alanpbourke (at) fastmail (dot) fm

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