MB Software Solutions General Account wrote:
> I'm going to be called into a meeting soon that has to do something with
> roaming profiles.  I'm not really aware of how these work.  Going to
> google search it now but thought I'd throw this out to the virtual office
> at the same time.  Apparently there's a VB app that our call center uses
> and it allows them to see the contact information of the person who's
> calling.  However, the operators seem to move around the office, not
> always sitting at the same desk so there's talk of some sort of use of
> roaming profiles to help the operator's data move with him from desk to
> desk.
> 
> Any comments appreciated...thanks!

Roaming profiles have worked well for me, but your use case makes me say 
"proceed 
with caution".

In order for roaming profiles to work sanely, your operators *must* allow time 
after 
logging off one system before logging on another. At least until the login 
prompt 
appears again. This is because Windows saves the profile to the server when the 
user 
logs off, and loads it when the user logs on. If system A is still saving the 
profile 
when system B wants to load it, well... Windows isn't so great with atomic 
operations.

If the profile is huge (lots of pictures in My Pictures, for example) the user 
will 
wait and wait the first time logging in to a different machine, as all the 
pictures 
get copied over.

The other thing to be aware of is that the user's shortcuts may or may not be 
valid 
on all systems. Say the first system's program files are in c:\Program Files 
but the 
other system has it in e:\Program Files... or perhaps the program the shortcut 
refers 
to isn't installed on system 2.

But, I've been using roaming profiles since NT4 SP3 and I have to say they've 
mostly 
worked very sanely. Be aware though that I use Samba on Linux for the server, 
not 
Windows Server. I found Samba/Linux to be way more reliable than Windows Server 
(although, to be fair, the last Windows Server I used was Win2k), so YMMV.

Paul

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