Oh I've had error reporting built into my apps since 2003!!! It's the
"process errors" that happen but are fine as far as the app is
concerned. THOSE are the ones you cannot program for.
On 7/20/2020 12:16 PM, Richard Kaye wrote:
Anybody with application end users has stories like this. 😊
Doug Hennig has a lovely error reporting class built into his framework. Grabs
all the relevant stuff, puts it in an email and let's the reporter add more
details. I'm sure it encourages better error reporting from customers but it
was too much effort to build into my ancient application.
--
rk
-----Original Message-----
From: ProfoxTech <profoxtech-boun...@leafe.com> On Behalf Of MB Software
Solutions, LLC
Sent: Monday, July 20, 2020 10:58 AM
To: profoxt...@leafe.com
Subject: We are only as good as we are informed!
Had a client complain about issues in their system that happened over a month
ago.
WHERE'S THE NOTIFICATION? Yes, I can stop the bleeding, but if you're not
communicating issues to me, I can't be expected to know everything that's going
on.
There's that old saying: "The problem is communication, but that goes without
saying." ;-)
Anybody else have stories like this?
--
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