No...the telnet test is no different than the communications that takes
place between your email client software program and the email server at
mydomain.org. The process, the responses, everything is the
same...assuming you are using the same port in your telnet testing. Did
you actually send
telnet mail.mydomain.org 25
or
telnet mail.mydomain.rg smtp
?
Without the port info, the telnet app will default to port 23...which
won't work for SMTP.
Mike
-------- Original Message --------
Subject: Re: [NF] Standard Email Sender Verification Procedures
From: Ken Dibble <[email protected]>
To: [email protected]
Date: 4/29/2013 4:03 PM
At 03:41 PM 4/29/2013 -0500, you wrote:
I think that your explanation (below) is clear.
Why, in the name of all that is normal, would the email service
provider that you use test YOUR account for being full when YOU send
an email? Or to ask it another way, what is the logic for doing that?
Are they assuming that if your email inbox is full that you are not
going to send anything? That's just nuts.
Or, again, am I misunderstanding?
In your info, below, you identified yourself as [email protected].
If you try to send me an email using your account [email protected],
then I would only expect MY email address to be an issue in a perfect
world. Now, almost any self-respecting email service provider (your
service provider that you pay for the privilege) will test the
sender/sending address ("[email protected]") to be both a valid
address and an address that they are responsible for. Hmmmm.....maybe
that is why he is attempting to use a call back procedure...
Okay, so you say that this only happens when your inbox has reached
the arbitrary limit the service provider has set.
The service provider says that if they don't get a 250 (all okay)
then they refuse to let you send. Curious.
I would say that the service provider is using a very odd, and
obviously unworkable, method to determine if you are one of their
customers. Why would they not, instead, maintain a database of
customers email addresses and validate against that?
Sorry, but I'm going to have to cast my vote for another
provider...or you're going to have to poke them until they revise
their methods. I think you also said that something "changed"
recently, so obviously they are not anti-change.
This all makes me wonder if they actually have control of the email
server they are selling you service from...there are a lot of
resellers out there that just handle the human-customer-seller
interaction and buy the service at a discount from the actual
computer owner-operator.
Hm... that could be. That might be why, as the provider said, the MTA
and LDA don't really know each other.
I did the following:
telnet mail.mydomain.org
220
ehlo test.com
250
mail from:<[email protected]>
250 OK
So at that point my provider could have sent the email on to my
intended recipient with full confidence that I am a valid user.
However, if I try to send email from that same account using my
POP/SMTP client, I get 550 Sender verify failed.
This is, of course, verified email, which requires the SMTP
conversation to do a few more things, including sending the account
address and a password. So I would guess the verification occurs on
the account/password check, before we even get to MAIL FROM:
Thanks.
Ken Dibble
www.stic-cil.org
[excessive quoting removed by server]
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