Hello Michael.

I've seen this before.  The ISP will change the restrictions on ports 
used by spammers.   Without notice.  This will include the common email 
ports.

Ask him who his ISP is at home and who the ISP is at work.  Of course, 
even if it's the same provider, they still may have blocked it if he's 
using different services.

Check out using alternate ports such as the SSL ports and see if that 
helps.  It may take a call to the ISP ... if I'm on the right track.

Also confirm that he can login and send mail from the webmail 
interface.  This ensures that his account and passwords are working 
properly.

Very frustrating indeed.

-Kevin


On 09/13/2012 12:56 PM, Michael Madigan wrote:
> All of a sudden my client's pop3 isn't working, and client is losing his mind.
>
> I changed the router to open up a users port 25 for a new user on the system, 
> and coincidentally his incoming email doesn't work.
>
> So I set his router back to the way it was, even though I've never blocked 
> Pop3 ever, and it still doesn't work.
>
>
> What are some things that can affect pop3?   He says he can get the email 
> when he takes his laptop home, but not at the office.
>


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