Hi folks,

Lately when I am trying to send an email to a specific customer domain I
have below error.


host smtp.customerdomain.com[customer-mx-server-ip] said: 450 4.7.1 <
u...@customerdomain.com>: Recipient address rejected: SPF-Result=
smtp.mydomain.com: 'SERVFAIL' error on DNS 'TXT' lookup of '
smtp.mydomain.com' (in reply to RCPT TO command))

                                         u...@customerdomain.com



I don't really understand the error but I tried to add an SPF record
("v=spf1 mx -all") to my dns domain but it didn't solve the issue.  So I am
wondering about below.


- Is the problem on my side or customer-side?

- Is it because I cannot read the customer SPF record (they have one)
properly?

- Is there a way to "bypass" this error?


Your help will be greatly appreciated


Thanks

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