Not disputing the below information, but was curious as we have been researching DMARC is it possible (perhaps a different destination not yahoo), that it has something to do with the DMARC report showing one thing and now it shows something else. I am just getting spun up on DMARC and learning about how it handles policy - so please think of this question more along the lines of wanting more info on that subject. I guess to be more clear - is it possible that a DMARC enabled recipient could reject mail from a domain because the IP changed to a different address at least temporarily?
Many thanks in advance for your patience and consideration! -----Original Message----- From: owner-postfix-us...@postfix.org <owner-postfix-us...@postfix.org> On Behalf Of Paul C Sent: Wednesday, January 30, 2019 1:51 PM To: Robert Mann <rm...@iescentral.com> Cc: postfix-us...@cloud9.net Subject: Re: Blocked by yahoo.com mxtoolbox is a great tool to see almost all blacklists on your ips, as Luciano mentioned, but yahoo doesn't report their own blacklists so that tool can only tell you if the ips have been blacklisted in other places. TSS09 is the same as yahoo's old TS03 which is a permanent block as the message tells you, along with the 500+ error code meaning it's not temporary. I don't think yahoo would remove it, they may, but isn't worth the trouble in my opinion, they will likely not tell you much except keep linking a best practices web page even after you keep repeating that you just got the ips (or anything else you say). I have dealt with this myself before, if they do end up helping you I would be interested in hearing the process, but just try to get new ips, whether you change providers or not. I can tell you there is no service anywhere that can help you and that no one on this list can either. It has nothing to do with your dns setup or the email you send, ips were blocked before you got them, and yahoo doesn't listen to you because they have no way of knowing if you are the same mailer who was blocked claiming the same story. not all ips on the /24 may be blocked so if you are stuck with these ips test them all, but I would replace that entire /24 if you can as the reputation of that subnet has already been ruined. Paul On Wed, Jan 30, 2019 at 12:55 PM Robert Mann <rm...@iescentral.com> wrote: > > Even though this is not a postfix specific issue I was hoping someone in the > community could help with this issue. > > We recently changed IP addresses as we purchased a /24 to use as we plan to > move Internet service provides in the near future. > > Once we did this we now get the following from yahoo.com when trying to send > email to anyone on their system. > > some...@yahoo.com: host mta7.am0.yahoodns.net[67.195.229.59] said: 553 > 5.7.2 [TSS09] All messages from x.x.x.x will be permanently deferred; > Retrying will NOT succeed. See > https://help.yahoo.com/kb/postmaster/SLN3436.html (in reply to MAIL > FROM > command) > > We have insured that we have forward and reverse dns setup correctly. We do > DMARC, DKIM and SPF for the email we send out. > > I have sent several requests via the yahoo postmaster portal to resolve this > but it has been weeks now with no resolution. The portal is more for > yahoo.com users and not bulk email senders like us. > > We don't send spam or marketing emails. We do have websites that send out > newsletters, alerts and business email. > > Does anyone have any ideas or suggestions or even know of a service that can > help with these types of issues? > > This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager immediately. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Chickasaw Nation Industries, Inc. and any of its subsidiaries. Recipient should check this email and any attachments for the presence of viruses. Chickasaw Nation Industries, Inc. and its subsidiaries accept no liability for any damage caused by any virus transmitted by this email.