Hi, I would expect you need to search your logs for all the entries for this email
CB9E3837E0F To see exactly what happened and go from there ? Good Luck. -ANGELO FAZZINA ITS Service Manager: Spam and Virus Prevention Mass Mailing G Suite/Gmail ang...@uconn.edu University of Connecticut, ITS, SSG, Server Systems 860-486-9075 -----Original Message----- From: owner-postfix-us...@postfix.org [mailto:owner-postfix-us...@postfix.org] On Behalf Of Enrico Morelli Sent: Monday, March 12, 2018 9:15 AM To: postfix-users@postfix.org Subject: Postfix - Amavis erroneus SPAM Deal, a software that control an hardware has to send alarm mail when something happens. Starting from two weeks ago, the alarms stops to be sent and checking in the mail server logs I see the following message: Mar 12 09:03:57 mailserver amavis[14797]: (14797-01) Blocked SPAM {DiscardedOpenRelay,Quarantined}, [150.217.XXX.XXX]:3685 [150.217.XXX.XXX] <mail@mydomain> -> <mail@externaldomain>, quarantine: M/spam-M9145UbnjoSh.gz, Queue-ID: CB9E3837E0F, Message-ID: <5E7A686C7FD740989C918BF83AAEECF3@6204eng1>, mail_id: M9145UbnjoSh, Hits: 6.57, size: 639, 551 ms The alarms are blocked as SPAM. Is there a way to instruct amavis/postfix that this mails aren't SPAM? -- ----------------------------------------------------------- Enrico Morelli System Administrator | Programmer | Web Developer CERM - Polo Scientifico via Sacconi, 6 - 50019 Sesto Fiorentino (FI) - ITALY ------------------------------------------------------------
