Thanks again. I will do so as soon as the problem recurs.

On 1/18/2018 3:46 PM, Viktor Dukhovni wrote:
>
>> On Jan 18, 2018, at 3:26 PM, Dennis Putnam <d...@bellsouth.net> wrote:
>>
>>>> The messages show in mailq as having timed
>>>> out and are a few days old.
>>> They've probably maxed out the maximal_backoff_time and are tried
>>> infrequently, but are not forgotten.
>> The default is 4000 seconds according to the docs. Since I don't
>> specifically set it in main.cf that is a little over an hour. In the 2-3
>> days they have been sitting in the queue there should have been numerous
>> retries. During which time other message were going through. Why did
>> they not time out as well? It is too coincidental that the destination
>> server times out every time just those messages are retried while others
>> do not.
> Are any such messages still present?  What is the mtime of their queue files?
> What is the current time at the time you noted the file mtimes?  Are the
> files open in some delivery agent (use lsof)?
>
>>>> In the mean time other messages are going through just fine.
>>> That's normal.
>> I wouldn't think so if the maximal_backoff_time has expired many times
>> during that period.
> Postfix scans the deferred queue periodically.  Your logs should show
> evidence of the messages entering the active queue multiple times.
> What does your master.cf entry for "qmgr" look like?
>
>>>> Can someone tell me how I might trouble shoot this problem?
>>> First post evidence of a problem (logs and configuration details).
>>>
>> Nothing of note in the logs ever shows up. All the retry timeout config
>> stuff is default. I don't set any of that in main.cf.
> Post *all* log entries for one of the problem queue files.  Post
> the "qmgr" master.cf entry.  Post any timer overrides from main.cf.
> Post any warnings or errors logged by "qmgr".
>


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