On 07/01/18 11:42, Yuval Levy wrote: > On 2018-01-06 02:19 AM, Peter <pe...@pajamian.dhs.org> wrote: >> It's not the first time I've seen MS accused of dropping mail. > > Mine (first post in thread) were not accusations. They were > corroborated test results.
I understand that being a lawyer the word "accused" probably stands out with a specific legal meaning for you. I did not intend that meaning, I simply meant that your complaint is not the first one I've seen. > Things that were recommended on > <https://mail.live.com/mail/troubleshooting.aspx> and were irrelevant: > > * Are you sending mail from a new IP? not applicable How is this not applicable? > * Are you running Anti-Virus software? Irrelevant after Outlook > returned a 250 confirming receipt > * Try connecting to mail.hotmail.com via port 25: Irrelevant after > Outlook returned a 250 confirming receipt, nevertheless, just for the fun: > nslookup -q=mx hotmail.com > telnet hotmail-com.olc.protection.outlook.com 25 > * Are you advertising yourself as a non-routable IP? not applicable Generally speaking, even if you feel or even know for certain that certain things they are asking for are not relevant or not applicable, it still pays to do them before asking for support. The reason here is simply that you can tell them that you jumped through *all* of their hoops already so you don't waste time when they insist that you do so before following up further. Again, I wish you good luck, Peter
