On Wed, Jul 12, 2017 at 10:55:29AM -0400, Viktor Dukhovni wrote:

> That is not how Postfix generally works.  No further information is possible
> without the relevant logs, and any relevant transport table and master.cf
> settings.
> 
> [...]
> 
> "unknown mail transport error" is a serious problem, which indicates a
> delivery agent crash or similar failure to report delivery status to the
> queue manager.  You will find the cause in your logs:
> 
> http://www.postfix.org/DEBUG_README.html#logging

On Thu, Jul 13, 2017 at 03:01:43AM -0700, Tom Hudson wrote:

> I've attached our master.cf file to this message. 
>
> [...]
> 
> Below is an example error message I am seeing in our postfix mail logs.

No, that's not the logging of the actual problem, that is logging
from the "postfix/smtp" (not "postfix/smtpd") process that crashed
while attempting delivery, and "postfix/master" reporting an abnormal
exit from an "smtp" process.

Without the relevant logs, no further help is possible.

> Jul 12 17:18:21 mes-l2-rly-01 postfix/error[21315]: 2412B80170667:
> to=<REDACTED>, relay=none, delay=92009, delays=92009/0/0/0, dsn=4.3.0,
> status=deferred (unknown mail transport error) 

This is just a symptom of the fact that mail to the destination is
subsequently deferred.

> Let me know if you need anything else.

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-- 
        Viktor.

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