Hello, On Sat, Aug 27, 2016 at 10:40:31AM -0600, @lbutlr wrote: > On 23 Aug 2016, at 06:29, Lucius Rizzo <lucius.ri...@med.edu.ky> wrote: > > I cannot praise Barracuda enough. Its absolutely necessary if you run a > > busy MTA these days and have not given up control to Office365,Google :) > > I’ve had many issues with Barracuda over the years and would never recommend > them. They joined my permanent shitlist when they offered to remove my mail > server > from their blacklist if I paid them $395 a year, I think it was.
Odd. And interesting. This sounds like extortion. And needs a bit more details perhaps... I have worked with their solutions since 2004 and have used both their appliance and cloud offerings at multiple sites with ^fairly^ large email volumes. Even as mail communication has shifted to IMs and such, I still regularly recommend them in other consultant work. I also use Dyn's Transactional email service along side Office 365 Enterprise on a daily basis. In my "many" years experience with Barracuda, I have seen odd things -- misconfigured appliances, misconfigured cloud settings etc. Never what you report, however. Even when dealing with their support teams, I have had a pretty reasonable and decent experience. Are you a referring to being including in their RBL's -- called BRBL and BRTS or are you actually using any of their product? I rather prefer their RBLs over say zen.spamhaus.org. We suffered a dDOS of virus laden PDF's a few weeks ago. Roughly 250,000 emails in half hour that went on for a bit. This was successfully managed by Barracuda without any signs on our downstream mail servers. Would you happen to have the reasons of what happened and any communications regarding this? More details would be useful as to what happened. > That is not the only issue, but that is the one that caused them to be > permanently blackballed. What are the other specific issues? Sincerely, LR Please Note - I do ^not^ work for Barracuda.
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