A user at a Starbucks is trying to send mail and getting an error on sending. 
This is what I see in the logs:

Jun  1 15:09:08 mail submit-tls/smtpd[88479]: warning: hostname 
50-253-97-91-static.hfc.comcastbusiness.net does not resolve to address 
50.253.97.91: hostname nor servname provided, or not known
Jun  1 15:09:08 mail submit-tls/smtpd[88479]: connect from unknown[50.253.97.91]
Jun  1 15:09:08 mail submit-tls/smtpd[88479]: SSL_accept error from 
unknown[50.253.97.91]: lost connection
Jun  1 15:09:08 mail submit-tls/smtpd[88479]: lost connection after STARTTLS 
from unknown[50.253.97.91]
Jun  1 15:09:08 mail submit-tls/smtpd[88479]: disconnect from 
unknown[50.253.97.91]

and this is what I have for submission:

submission inet  n       -       n       -       -       smtpd
    -o smtpd_tls_security_level=encrypt
    -o smtpd_sasl_auth_enable=yes
    -o smtpd_sasl_type=dovecot
    -o smtpd_sasl_security_options=noanonymous
    -o smtpd_sasl_path=private/auth
    -o smtpd_client_restrictions=permit_sasl_authenticated,reject
    -o smtpd_data_restrictions=
    -o 
smtpd_relay_restrictions=permit_sasl_authenticated,reject_unauth_destination,reject
    -o smtpd_helo_restrictions=
    -o 
smtpd_recipient_restrictions=permit_sasl_authenticated,reject_unauth_destination,reject
    -o syslog_name=submit-tls

Is there anything that I have set that is causing this to fail? (My own 
connection is also a Comacastbusiness.net IP, and I connect without issues).

-- 
"You never really understand a person until you see things from his
point of view, until you climb inside of his skin and walk around in
it."

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