On Wed, April 1, 2015 12:19, Noel Jones wrote:
> On 4/1/2015 8:04 AM, James B. Byrne wrote:
>> I have a report this morning that email from one of our
>> correspondent domains is not being reliably received.  The
>> specific case was that three out of four serial numbered
>> transmissions were received but the fourth had 'disappeared'.
>> As we were only one of a number of recipients the missing
>> message was retrieved from one of the others, proving that
>> the missing message was indeed sent.
>
> That doesn't prove it was sent *to you*.  That proof is on the
> sending server.
>

Maybe not for a court of law.  But when I see a forwarded message with
our address in the cc list and obtained directly from another party on
the same cc list then, on the balance of probabilities, I will accept
that as sufficient evidence.

Thanks for the explanation.  As there were no other email problems
reported I inferred that what ever the issue was it must be external
and specific to that domain.  A temporary DNS outage occurred to me
but the small gap in time between failure and success in delivery
caused me to wonder if there was something else in play.

We were also dealing with an OpenDKIM update issue yesterday and any
coincidental local changes are always a prime suspect when a problem
is reported.

Regards,

-- 
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James B. Byrne                mailto:byrn...@harte-lyne.ca
Harte & Lyne Limited          http://www.harte-lyne.ca
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