On Tue, March 10, 2015 14:04, Viktor Dukhovni wrote:
> On Tue, Mar 10, 2015 at 05:33:38PM +0000, Viktor Dukhovni wrote:
>
>> Post largely unmunged logs for this claim.  (You can obfuscate
>> address localparts if you like).
>
> So it seems you started this thread with:
>
>     <x...@cuttingedgegrowersupply.com>:
>       host mx01.1and1.com[74.208.5.21] refused to talk to me:
>       501 Syntax error in parameters or arguments
>
> without disclosing that this was NOT part of a message from your
> logs, but was rather an out of context excerpt from a bounce, and
> without checking that the bounce was sent by the server in question.
> All the while providing configuration information for entirely the
> wrong machine.
>
> Thereby wasting a bunch of my time and yours.  You might appreciate
> that I'm not happy about this.
>

I apologise.  That was not my intent.  I attempted to locate the
relevant log entries and was unsuccessful.  Due to the simple fact I
was looking in the wrong place.  I could not find the entries in the
log file so what I had I posted here.   My original question was to
the effect: What does 501 blah blah mean?  Debugging the problem sort
of grew out the initial inquiry.

I posted what I had because I did not know what type of error I was
looking for and thus what might cause it.  What is self-evident to you
is somewhat obscure for me.

It never crossed my mind that email was being sent out from any other
server than our public host because we block port 25 outgoing for all
but a limited number of hosts.  Unfortunately, the web application in
question is our fax service and while that application does indeed
permit mailing faxes it had not been configured to do so.  That host
is also on the list of permitted addresses to use TCP25 out because it
belongs to our comm block segment.  Postfix is also installed on that
server to enable administrative email.  The web fax configuration
default sends SMTP to 127.0.0.1, the user thought that it would
simpler to forward a fax via email, and the rest is history.

It was only after I confronted the individual with the evidence that
traffic was in fact moving to our client that the truth came out.

Sincerely,

-- 
***          E-Mail is NOT a SECURE channel          ***
James B. Byrne                mailto:byrn...@harte-lyne.ca
Harte & Lyne Limited          http://www.harte-lyne.ca
9 Brockley Drive              vox: +1 905 561 1241
Hamilton, Ontario             fax: +1 905 561 0757
Canada  L8E 3C3

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