On 11/19/2014 11:55 PM, Mohammed Ejaz wrote: > hello, > > > > Please experiencing two issues with customer. any explanation would > be highly appreciated. > > > > > > *1. **I have several entries as below for our one of the > customer whose relaying his email through our mail servers* > > > > > > > > Nov 20 07:41:05 mersal postfix/smtpd[30971]: warning: > 212.118.122.108: *address not listed for hostname mail.electro.com.sa* >
This is a warning only. The IP listed for mail.electro.com.sa is not the same as the connecting client IP. This is a problem with the client; their PTR hostname does not resolve back to the client IP. # host 212.118.122.108 108.122.118.212.in-addr.arpa domain name pointer mail.electro.com.sa. # host mail.electro.com.sa. mail.electro.com.sa has address 212.118.122.99 > Nov 20 07:41:05 mersal postfix/cleanup[31008]: 97C4B11A09F: > message-id=<000001d0047a$58a601a0$09f204e0$@electro.com.sa> > > Nov 20 07:41:06 mersal postfix/qmgr[11505]: 97C4B11A09F: > from=<morris.dela-to...@electro.com.sa>, size=250121, nrcpt=1 (queue > active) Where is the rest of the logging for this transaction? Search your log for the queue ID 97C4B11A09F. > > Nov 20 07:44:10 mersal postfix/smtpd[30958]: warning: > 212.118.122.108: address not listed for hostname mail.electro.com.sa another warning from a new transaction. > > > > > > 2. What could be reason as the sent messages one of our users > get bounce back with the following info. whereas our IP reputation > is clean. It seems you rejected their message. Look in your logs for further info. -- Noel Jones > > > ion...@akigroup.com <mailto:ion...@akigroup.com> > Your message wasn't delivered because of security policies. > Microsoft Exchange will not try to redeliver this message for you. > Please provide the following diagnostic text to your system > administrator. > > > > The following organization rejected your message: pop.alphamedgroup.com. > > > > > > > > *Diagnostic information for administrators:* > > > > Generating server: mersal.cyberia.net.sa > > > > ion...@akigroup.com <mailto:ion...@akigroup.com> > pop.alphamedgroup.com #<pop.alphamedgroup.com #5.7.1 smtp; 550 5.7.1 > Unable to deliver to <ion...@akigroup.com > <mailto:ion...@akigroup.com>>> #SMTP# > > > > Original message headers: > > > > Received: from mail.unitedgroup.com.sa (SRV-EXCHHUB.unitedgroup.com.sa > [213.210.243.36]) by mersal.cyberia.net.sa (Postfix) with > ESMTP id > BAB9F11A09C for <ion...@akigroup.com > <mailto:ion...@akigroup.com>>; Wed, 19 Nov 2014 15:44:55 +0300 (AST) > Received: from SRV-EXCHANGE.unitedgroup.com.sa ([191.0.0.11]) by > SRV-EXCHHUB.unitedgroup.com.sa ([191.0.0.18]) with mapi; Wed, 19 > Nov 2014 > 15:35:32 +0300 > From: Elias Sleiman <eslei...@unitedgroup.com.sa > <mailto:eslei...@unitedgroup.com.sa>> > To: "ion...@akigroup.com <mailto:ion...@akigroup.com>" > <ion...@akigroup.com <mailto:ion...@akigroup.com>> > Date: Wed, 19 Nov 2014 15:35:25 +0300 > Subject: Burger fuel - Cheese supply > Thread-Topic: Burger fuel - Cheese supply > Thread-Index: AdAD9Ur5R5GMhgiWRbSB/MLhQRJW8g== > Message-ID: > <4f4e9a676dd5c94aaca1d2fe1342d3104452ae9...@srv-exchange.unitedgroup.com.sa > <mailto:4f4e9a676dd5c94aaca1d2fe1342d3104452ae9...@srv-exchange.unitedgroup.com.sa>> > Accept-Language: en-US > Content-Language: en-US > X-MS-Has-Attach: yes > X-MS-TNEF-Correlator: > acceptlanguage: en-US > Content-Type: multipart/related; > > boundary="_005_4F4E9A676DD5C94AACA1D2FE1342D3104452AE951DSRVEXCHANGEun_"; > type="multipart/alternative" > MIME-Version: 1.0 > > > > > > Ejaz >
