Jeroen Geilman wrote the following on 10/14/2013 7:05 PM:
On 10/14/2013 08:41 PM, Blake Hudson wrote:
I'm seeing the following errors when a prominent North American life
insurance vendor attempts to send me email.
Oct 14 12:57:07 twinc postfix/smtpd[12194]: NOQUEUE: reject: RCPT
from unknown[216.163.249.229]: 450 4.7.1 Client host rejected: cannot
find your reverse hostname, [216.163.249.229];
from=<redac...@securemail.metlife.com> to=<redac...@redacted.net>
proto=ESMTP helo=<ms1.metlifecommercial.com>
The crux is that this host does have (an abundance of) rDNS:
[blake@twinc ~]# host 216.163.249.229
;; Truncated, retrying in TCP mode.
229.249.163.216.in-addr.arpa domain name pointer ms2.dmmetlife.com.
229.249.163.216.in-addr.arpa domain name pointer ms2.egadbprod.com.
229.249.163.216.in-addr.arpa domain name pointer ms2.iimetlife.com.
229.249.163.216.in-addr.arpa domain name pointer ms2.afimetlife.com.
...
I've temproarily whitelisted the sending server. However, what to do
about the DNS issue (this isn't the first sender that I've ran into
this issue with)? Is this an error in Postfix or with my system (RHEL
5)?
--Blake
Notwithstanding Wietse's reply (he would know how postfix deals with
DNS), if you look up that address range from the root on down (dig -4
+trace ns 216.163.249.229), we get this:
249.163.216.in-addr.arpa. 86400 IN NS ns2.metlife.com.
249.163.216.in-addr.arpa. 86400 IN NS ns3.metlife.com.
249.163.216.in-addr.arpa. 86400 IN NS ns.metlife.com.
Asking each of these in turn leads to ns2 returning that ridiculous
list you showed.
The other two don't respond at all - that's right: they do not respond
to DNS queries.
Something is definitely Up with their DNS - from the looks of that
response, it is comprehensively misconfigured.
Perhaps your resolver gives up when no UDP answer is received for a
PTR query; that would explain the postfix error.
Hm, no failures here... UDP and TCP both work. I won't disagree with the
ridiculousness of the response.
# dig @ns.metlife.com -x 216.163.249.229 +ignore
; <<>> DiG 9.3.6-P1-RedHat-9.3.6-20.P1.el5_8.6 <<>> @ns.metlife.com -x
216.163.249.229 +ignore
; (1 server found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 40752
;; flags: qr aa tc rd; QUERY: 1, ANSWER: 15, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;229.249.163.216.in-addr.arpa. IN PTR
;; ANSWER SECTION:
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.idwmetlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms.metscc.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.witnessgold.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.smrsmetlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.metecap.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.ribsmetlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.tlait.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.metpaybase.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.prfmetlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR
ms.metlifecorporateactuarial.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.mmpmetlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms.metconnect.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.ahreports.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.metptgweb.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms.genamservices.com.
;; Query time: 54 msec
;; SERVER: 216.163.249.248#53(216.163.249.248)
;; WHEN: Tue Oct 15 09:40:59 2013
;; MSG SIZE rcvd: 487
# dig @ns2.metlife.com -x 216.163.249.229 +ignore
; <<>> DiG 9.3.6-P1-RedHat-9.3.6-20.P1.el5_8.6 <<>> @ns2.metlife.com -x
216.163.249.229 +ignore
; (1 server found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 32222
;; flags: qr aa tc rd ra; QUERY: 1, ANSWER: 15, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;229.249.163.216.in-addr.arpa. IN PTR
;; ANSWER SECTION:
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.sbcpricingmetlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.nbcwebsitemetlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.metcaretngdrmetlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.lifemetlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.isprmetlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR
www.fegli04.com.249.163.216.in-addr.arpa.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.efametlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms.wpsnefn.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.meticontactreg.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.epmmetlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.lsmsmetlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.ahreports.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms.metlifetech.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR
www.fegli2004.org.249.163.216.in-addr.arpa.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms.mettpm.com.
;; Query time: 61 msec
;; SERVER: 216.163.240.251#53(216.163.240.251)
;; WHEN: Tue Oct 15 09:41:03 2013
;; MSG SIZE rcvd: 508
# dig @ns3.metlife.com -x 216.163.249.229 +ignore
; <<>> DiG 9.3.6-P1-RedHat-9.3.6-20.P1.el5_8.6 <<>> @ns3.metlife.com -x
216.163.249.229 +ignore
; (1 server found)
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 3067
;; flags: qr aa tc rd; QUERY: 1, ANSWER: 16, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;229.249.163.216.in-addr.arpa. IN PTR
;; ANSWER SECTION:
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.metcrtsdb.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.metetad.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.itpm-metlifeqa.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms.metproject.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.siebelmetlife.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms.metcommpipe.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.metables.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.powerimageprod.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms.metdir.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.metables.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.crpsysmet.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR
www.fegli2004.com.249.163.216.in-addr.arpa.
229.249.163.216.in-addr.arpa. 1800 IN PTR metmis.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.bdproddb.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms1.metlifeahdirect.com.
229.249.163.216.in-addr.arpa. 1800 IN PTR ms2.metlife-ihub.com.
;; Query time: 54 msec
;; SERVER: 204.146.159.27#53(204.146.159.27)
;; WHEN: Tue Oct 15 09:41:07 2013
;; MSG SIZE rcvd: 508