On 8/6/2011 1:26 AM, Rob Sterenborg (Lists) wrote:
> On Sat, 2011-08-06 at 01:04 -0500, Stan Hoeppner wrote:
>> Or do the smart thing: use a file transfer protocol for transferring
>> files instead of an email protocol. HTTP and FTP are readily available
>> good examples.
>
> We don't know why the OP wants this so it may not be that simple.
>
> Recently I had to allow for emails up to 100MB because a customer uses a
> scanner that sends emails containing the scan, apparently in hires. When
> I at first refused and asked for another solution (like FTP) I was told
> that sending the email was the only solution the scanner offers and the
> recipient supports. Go figure.
"Trust, but verify."
--President Ronald Reagan
I assume you asked for and received the brand and model# of this
"scanner", then verified the "email only" claim with the manufacturer's
data sheet?
I'd bet that device supports all kinds of methods to transfer the image
files. I'd also bet that the people using it simply didn't have the
technical chops, nor wanted to spend time figuring the thing out. So
they took a dump on you. Either you let them do so, or your superiors
forced you to allow it.
The instant the "email only" claim was made, I'd have said "our email
systems can't accept files that large." They'd have countered with
"Other email servers do. We don't believe you. Prove it." I'd have
countered, "Prove your claim WRT the scanner."
Only if they could have proven that claim would I have allowed what they
were requesting. But, that's me, BOFH that I am. :)
--
Stan
