On 5/1/2011 10:47 AM, James wrote:
On 04/30/11 18:04, Noel Jones wrote:
On 4/30/2011 4:19 PM, James wrote:
My client is ISP1.
I submit mail to the postfix server for my domain (server running on
ISP2).
I use relayhost=smtp.ISP2 on the server for my domain.
The recipient is on ISP3 which uses a barracuda.

That was unclear from your original description.



<<<   554 Service unavailable; Client host [smtp.ISP2] blocked using
Barracuda Reputation;
http://www.barracudanetworks.com/reputation/?r=1&ip=IP.of.my.doman
554 5.0.0 Service unavailable

Is there a way to make relayhost work in this case?


Contact the postmaster in charge of ISP2 to whitelist you.

   -- Noel Jones
Why does the barracuda think the "Client host" is ISP2.smtp but it
blocks the IP of my server?
Shouldn't relayhost make the barracuda see the "Client host" AND IP as
ISP2.smtp?

Barracuda has the ability to parse Received: headers and reject mail based on previous hops. Some barracuda owners unwisely enable this feature.

The offending header is added by your relayhost. If you also control the relayhost, you can add postfix header_checks rules to mangle or remove the offending header. See a discussion from a couple days ago about this same issue.

If you do not control the relayhost, you'll need to contact the recipient domain postmaster via an alternate channel and try to convince them to whitelist your domain or (better) turn off the "deep inspection" feature of the barracuda. It's likely they are rejecting a significant amount of legit mail with this setting, with little impact on overall spam.


  -- Noel Jones

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