Thanks Jeroen. Is RT able retrieve all email from a mailbox then create them as tickets automatically? I mean if it's able to integrate with an mailbox then doing the operation/follow-up actions on the RT console, it will be great.
On Sun, Dec 12, 2010 at 6:57 PM, Jeroen Geilman <jer...@adaptr.nl> wrote: > On 12/12/10 1:18 AM, Wesley wrote: > >> right. something like that. i wonder if there's any solution for this. >> >> There are any number of ticketing systems freely available. > > We use RT, you can use whatever you like. > > -- > J. > > -- "The greatest danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it" - Michelangelo
