Sharma, Ashish:
> Wietse,
> 
> Thanks for the reply. The suggestion that you have given is already
> being worked out in the team.
> 
> Meanwhile I am also trying to explore what other options I can
> have, maybe if every now and then I start facing such a
> situation/problem repeatedly.

In my simplistic view you can approach this in two ways.

1) If you are a technical person, you address the problem at the
   source (the system that sends the same message repeatedly).

2) If you are a politician, it is more important that you create
   the illusion that you are working on a solution (don't just
   stand there, do something), and kiss enough babies.

I can't help you with the second approach.

        Wietse

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