Sharma, Ashish: > Wietse, > > Thanks for the reply. The suggestion that you have given is already > being worked out in the team. > > Meanwhile I am also trying to explore what other options I can > have, maybe if every now and then I start facing such a > situation/problem repeatedly.
In my simplistic view you can approach this in two ways. 1) If you are a technical person, you address the problem at the source (the system that sends the same message repeatedly). 2) If you are a politician, it is more important that you create the illusion that you are working on a solution (don't just stand there, do something), and kiss enough babies. I can't help you with the second approach. Wietse