On Jul 3, 2010, at 4:20 PM, Asai wrote: > Thank you for your responses. Is there anything I can do on my end?
To put it simply, you're going to need to find a way to contact them postmaster on the other end and let them know that legitimate mail is being blocked. You will first need to find a way to send email to that domain in order to actually reach the postmaster. You can email postmaster@ (whatever the domain is), but often these addresses are not monitored. You could do a DNS lookup and find the technical contact for that domain, and write to that person about the issue. You could also contact any legitimate users and ask if they can forward a message to the IT or technical support contact for their mail server. If the domain is for a company, check their web page to see if any support contact may be listed, and try that. This won't be a simple process, and once you actually reach someone, and convincing them they they have an issue can sometimes be an uphill battle. But the issue doesn't seem to be on your end, it's on theirs. Good luck.
